Commercial Insurance Account Manager

Commercial Lines Account Manager

Stahl & Associates Insurance, a Higginbotham Partner, has an exciting opportunity for a Commercial Lines Account Manager to join our dynamic and growing team in St. Petersburg, FL. We are looking for a knowledgeable and motivated insurance professional who can provide exceptional service to our commercial clients, while enjoying a collaborative culture and excellent work/life balance. Join our team and be part of our story! This individual will manage all aspects of servicing a robust book of middle market commercial P&C accounts. This is a true generalist book of business, including manufacturing, construction, contractors, social services, retail, and hospitality. The ideal candidate will be experienced with processing and renewal of policies and rating and quoting new and renewal business. Must also possess excellent customer service skills to answer policy and coverage-related questions. Other duties include checking accuracy of policies, processing endorsements, ensuring accurate and timely documentation of correspondence, applications, quotes and marketing information in accordance with company workflows and procedures, and preparing proposals and issuing certificates of insurance, as needed.

Core Competencies:

• Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
• Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
• Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
• Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
• Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
• Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
• Dependability: Acknowledgment of the importance of being present and punctual.
• Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
• Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
• Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment

Experience and Education:

• 3-5 years of Commercial Property & Casualty Insurance experience required

Licensing and Credentials:

• Active FL 2-20 Property & Casualty License required
• Professional designations, such as CIC or CRIS preferred

Systems:

• Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
• Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable

Location:

• St. Petersburg, FL
• In-office or Hybrid work schedule available for qualified candidates

Perks & Benefits:

• Generous employee benefits package which includes a robust wellness program
• Employee Ownership Opportunities
• Career progression opportunity - the potential for growth within the company
• Excellent work/life balance

Physical Requirements:

• Ability to lift 25 pounds
• Repeated use of sight to read documents and computer screens
• Repeated use of hearing and speech to communicate on telephone and in person
• Repetitive hand movements, such as keyboarding, writing, 10-key
• Walking, bending, sitting, reaching and stretching in all directions