Team Member

As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands‑on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide customers with a top‑tier experience. Key Responsibilities Welcome Station and Sales Performance: Provide excellent customer service with a friendly and professional attitude; support sales and membership growth through consistent processes and knowledgeable guidance; assist with member sign‑ups, changes, and account management; follow company policies related to pricing and discounts. Wash Station Service: Follow safety procedures and maintain a clean, organized wash area; assist with vehicle preparation, including identifying preexisting conditions; operate wash equipment safely and efficiently; communicate effectively with team members and management regarding operational issues. Convenience Station: Engage with customers professionally to ensure a positive experience and encourage reviews; manage member accounts, including cancellations, plan changes, and overall member experience (CX); stock and organize detail centers; maintain vacuum stations; perform general site upkeep such as trash pickup, weed removal, and other maintenance tasks. General Duties: Maintain professional conduct and adhere to uniform standards; perform opening and closing duties; clean and maintain the tunnel; prepare towels and other necessary materials for daily operations. Base Pay Range $9.20 – $14.00 per hour. Equal Opportunity Statement We are an equal opportunity employer and welcome applicants from all backgrounds. #J-18808-Ljbffr