Part-Time Member Advisor Hiring Pool - Jackson Area

Job Description

Job Description

Every member has a story. Join a team that's dedicated to helping people write their next chapter.

TRUE Community Credit Union is looking for part-time Member Advisors to join our Jackson Area Hiring Pool team.This opportunity is ideal for individuals with experience as a Bank Teller, Universal Banker, Personal Banker, Member Service Representative, Financial Services Representative, Customer Service Representative, or Retail Associate who enjoy helping people, building relationships, and making a positive impact every day.

As a Member Advisor, you'll be a trusted resource for members by providing exceptional service and guidance through everyday financial interactions. You'll assist with transactions, account services, and lending solutions while helping members achieve their financial goals. Every interaction is an opportunity to make a meaningful impact and help members move closer to their financial goals.

Pool A Branch Locations

• Brooklyn
• Spring Arbor
• Grass Lake
• Vandercook

Pool B Branch Locations

• Downtown Jackson
• Mason
• Parma
• Parnall
• Clinton

Pay & Benefits

• $17.00 - $18.50 per hour
• In addition to competitive pay, part-time team members are eligible for Paid Time Off, 12 Paid Holidays, 401(k), Pension, Tuition Reimbursement, Gym Reimbursement, Employee Assistance Program (EAP)

Schedule

Between 26-29 hours per week, including:

• Monday through Friday shifts beginning as early as 7:45 a.m. and ending around 5:15 p.m.
• Support Saturday operations as needed
• Travel between Jackson-area branch locations as needed

What You'll Do

• Deliver exceptional customer service to members
• Process transactions accurately and efficiently
• Open and maintain deposit accounts
• Assist members with consumer loan applications
• Recommend products and services that support members' financial goals
• Educate members about fraud prevention and account security
• Build lasting relationships while navigating multiple systems and processes

Requirements

• High school diploma or GED required
• Minimum of 6 months of customer service experience required
• Strong communication and relationship-building skills
• Ability to multitask in a fast-paced environment
• Comfortable using technology and learning new systems
• Reliable transportation and willingness to travel between branch locations as needed

Hiring Pool Information

Branch assignments may vary from week to week based on staffing and business needs. Permanent placements will be determined based on business need, performance, readiness, and geographic considerations.

Mileage reimbursement is available in accordance with TRUE's mileage reimbursement policy.

Interested?

If you're passionate about helping people, building relationships, and making a difference in your community, we'd love to hear from you. Apply today and start building your career with TRUE Community Credit Union.

Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.

TRUE Community Credit Union is a people-first financial institution dedicated to helping members achieve their goals and strengthen our communities. Through exceptional service, financial expertise, and a commitment to teamwork, we empower both our members and employees to thrive.

Company Description

TRUE Community Credit Union is a people-first financial institution dedicated to helping members achieve their goals and strengthen our communities. Through exceptional service, financial expertise, and a commitment to teamwork, we empower both our members and employees to thrive.