Bilingual Hotel General Manager Lead Guest Experience

Are you an experienced, bilingual Hilton-branded Assistant General Manager looking to advance your career? The Hampton Inn by Hilton Costa Mesa/Newport Beach may be what you are looking for! Overview The Hampton Inn by Hilton Costa Mesa/Newport Beach is seeking a motivated and results-driven General Manager to lead our newly renovated 62-room property. This opportunity is ideal for an experienced Assistant General Manager ready to take the next step in their hospitality career, or for individuals with strong Hilton hotel operations experience prepared to transition into a General Manager leadership role. We are looking for a hands-on leader with a passion for guest service excellence, team development, and driving operational and financial success in a smaller hotel environment where leadership can make a direct and meaningful impact. Position Summary The General Manager is responsible for the overall operation, leadership, and profitability of the hotel. This position oversees all departments and ensures achievement of company goals, Hilton brand standards, guest satisfaction, team member engagement, and financial performance objectives. Leadership & Team Development Recruit, hire, train, coach, and develop hotel team members and department leaders Foster a positive, engaging, and productive workplace culture Lead and conduct regular departmental and hotel meetings Drive team accountability and performance management initiatives Promote employee engagement and retention efforts Operations Management Ensure compliance with Hilton brand standards and company policies Oversee Front Office, Housekeeping, Maintenance, and Breakfast operations Monitor guest service delivery and resolve guest concerns Maintain quality assurance and operational audit readiness Financial Performance Manage revenue, payroll, labor costs, and operating expenses Prepare budgets, forecasts, and action plans Monitor productivity and labor efficiency Qualifications Minimum 2–5 years of hotel management experience Previous Hilton-branded AGM or leadership experience strongly preferred Bilingual (English/Spanish) preferred PEP experience preferred Strong leadership, financial, and communication skills Flexible schedule, including weekends and holidays Benefits Medical, Dental, and Vision Insurance Paid Time Off Paid Holidays 401(k) Plan with Company Match Hilton Team Member Travel Program Career advancement opportunities #J-18808-Ljbffr