Property Manager - Phoenix, AZ

Details

Type: Full Time

Description

About the Role

We are seeking a dynamic Property Manager to lead the day-to-day operations of a Phoenix, AZ community, delivering an exceptional resident experience while managing a high-performing team. This role blends operational oversight, financial management, and people leadership to ensure the property meets KVM standards of excellence. If you are passionate about resident satisfaction, thrive in a fast-paced environment, and enjoy leading a team to success, this is the opportunity for you.

At Knightvest, we invest in top talent and foster a culture of integrity, teamwork, and exceptional service. We believe in the Golden Rule-treating others as we want to be treated-while ensuring a fun and rewarding work environment. Thriving Communities, Dependable Results, Winning Teams


Lead Property Operations & Staff
Oversee daily property operations, manage marketing, maintenance, and resident retention strategies, and support team performance through coaching, supervision, and onboarding.

Conduct Engaging Property Tours
Lead in-person and virtual tours for prospective residents, highlighting apartment features, community amenities, and lifestyle benefits.

Manage Financial Performance
Set rental rates, oversee collections, process deposits, prepare budgets, and approve vendor invoices to ensure the property meets financial targets.

Deliver Exceptional Resident Experience
Handle escalated concerns, foster positive resident relationships, and maintain a welcoming, professional community environment.

Inspect & Maintain Property Standards
Walk the property daily to identify maintenance and resident issues, ensuring the community meets KVM's high standards of appearance and functionality.

Maintain Accurate Records & Reporting
Process all forms, reports, and administrative information efficiently and accurately to support smooth operations and regulatory compliance.

Monitor Market Trends
Stay informed about local competitors, market conditions, and resident preferences to make strategic property decisions.

Demonstrate Professionalism & Leadership
Exhibit reliable attendance, a positive attitude, and professional conduct while modeling KVM's values for staff and residents alike.

What We're Looking For
Bachelor's degree preferred.
2+ years property management experience; multi-family property preferred
CRM or ARM certification preferred.
Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) and property management software such as OneSite, ALN, or RealPage experience preferred.
Strong leadership and problem-solving skills
Strong interpersonal and communication skills.
Customer service-focused, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
Knowledge of Fair Housing laws and local regulations.