Maintenance Technician

About the Organization Bear Country, Inc. is looking for people with extraordinary talent, care, and joy to create memories worth repeating. Come be part of a team providing the most memorable experiences for families from around the country. EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Maintenance Technician Job Description Bear Country, Inc./Jellystone Park and Resort-Caledonia is looking for a reliable Maintenance Technician to report to the Operations Manager and help keep the park and resort in optimum shape and condition. The person in this position will ideally have some experience in one or more of the following skills: plumbing, electrical systems, carpentry, HVAC, small engines, mechanical, pool maintenance or other crafts. They will be well-versed in maintenance processes, problem solving, and health and safety regulations. This position will demand someone who can think on their feet while keeping a schedule. A knowledge of small engines is a plus including for golf carts and grass cutting equipment. The goal is to ensure the company grounds and facilities are well‑cared for and adequate to support the company's business operations including grounds clean‑up and garbage removal; preventive maintenance for buildings, cabins, recreation areas, and general grounds; service calls, including guest service calls, to repair non‑functioning equipment; mowing, trimming grass; cleaning out fire pits after guests leave. Responsibilities Assist Manager in all aspects of the maintenance department. Support maintenance procedures and ensure implementation. Keep Manager informed of all activities and incidents in the maintenance department. Carry out inspections of the facilities to identify and resolve issues. Check electrical and hydraulic systems of buildings to ensure functionality. Perform general maintenance duties including groundskeeping, electrical, plumbing, HVAC problem solving. Help develop maintenance procedures and ensure implementation. Monitor and administer workload management system (delegating work orders). Plan and oversee all repair and installation activities. Monitor completion of workload and staff; keep staff motivated and positive. Repair equipment including small engines. Monitor equipment inventory and inform when parts are needed. Monitor expenses and help control budget. Manage relationships with contractors and service providers. Keep maintenance logs and report on daily activities. Ensure health and safety policies are complied with. Requirements Proven experience in supervisory role in planning maintenance operations. Solid understanding of the technical aspects of plumbing, carpentry, electrical systems etc. Working knowledge of facilities machines and equipment. Ability to keep track of and report on activity. Excellent communication and interpersonal skills, ability to positively motivate and communicate with staff. Excellent customer service skills to engage guests and help with issues. Outstanding organizational and leadership abilities. High school diploma or equivalent; degree from a vocational school or BSc/BA in business administration or facility management is an advantage. Certification for electrical, plumbing, HVAC, etc. not required but a plus. Experience and/or certification in repairing small engines is a plus. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 50 pounds. Must be able to safely use a ladder. The employee must be able to see differences in widths and lengths of lines such as those on graphs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are a service‑based organization and expect our leaders to lead by example with taking care of our guests. Our goal is to create memories that guests will want to repeat for everyone that comes to, does business with, and works at Jellystone in Caledonia. #J-18808-Ljbffr