Valet & Bell Lead (Horseshoe Bossier)
Caesars Entertainment
Job Summary
The Valet & Bell Lead oversees the Valet Parking & Bell Attendants. Parks and retrieves customers' passenger vehicles, while providing excellent customer service.
How You Will Create the Extraordinary
- Responsible for coordinating breaks, ensuring that training and training follow-up is accomplished, handles guest complaints, gives out WOW's, and coaches employees.
- Ensures the proper running of the department and that all service standards are being met.
- Follows daily schedule to ensure that all employees are clocking in and out as scheduled.
- Acknowledges, greets and converses in English with customers who leave their car in Valet for parking.
- Drives and parks cars to designated areas of Caesars parking lot.
- Safely returns any cars from the valet parking area back to customers.
- Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
What You Will Need
- Must be able to present a valid Louisiana driver's license record with no moving violations or traffic citations in the past 5 years.
- Must be able to obtain Responsible Vendor Certification.
- One-year previous customer service experience is preferred, with the ability to provide courteous, friendly and efficient service.
- Previous experience as a Valet Parking Attendant is preferred.
- Must possess excellent communication skills, with the ability to express oneself in a professional, clear and concise fashion.
- Must be able to work any day of the week and any shift.
- Must be able to get along with co-workers and work as a team.
Additional Requirements
- Must be able to run for extended periods on all types of surfaces, as well as up and down stairs.
- Must be able to respond to visual and aural cues.
- Must present a well-groomed appearance.
- Must be able to drive all types of passenger vehicles with automatic or manual transmissions in a safe fashion.
- Must be able to work and quickly maneuver inside and outside, sometimes in temperatures in excess of 115 degrees and as cold as 10 degrees.
Job Info
- Job Identification 88220
- Job Category Hotel Operations
- Job Schedule Full time
- Locations Horseshoe Bossier City (On-site)
Vacancy posted 4 days ago
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