Quality Assurance Manager

We have an outstanding career opportunity for aQuality Assurance Managerto join a leading Company located in theJacksonville, ILsurrounding area.

Salary: $80,000 to $110,000

US Citizenship is required.

W e are seeking an experienced and strategic Quality Manager to lead and continuously improve our Quality Management System (QMS) within a fast-paced printed circuit board assembly (PCBA) manufacturing environment. This role is responsible for building a scalable, compliance-driven quality organization that supports operational excellence and expansion into highly regulated industries.

Responsibilities :

• Quality Strategy & Leadership

• Own and evolve the site-wide Quality Management System to ensure scalability, compliance, and operational excellence.

• Align quality strategy with business growth initiatives, including expansion into regulated markets such as automotive, medical, and aerospace/defense.

• Lead all internal and external audits, ensuring readiness, compliance, and effective closure of findings.

• Establish and track key quality metrics (e.g., PPM, scrap, rework, COPQ) to drive accountability and performance.

• Champion a preventive quality culture using tools such as PFMEA, control plans, and SPC.

• Quality Systems & Data Management

• Lead the configuration, maintenance, and optimization of the ERP quality module (e.g., PLEX or equivalent).

• Ensure data integrity and leverage analytics to drive decision-making.

• Develop dashboards and reporting tools that provide real-time visibility into quality performance and risks.

• Train cross-functional teams on quality systems and best practices.

• Supplier & Customer Quality

• Build and manage a robust supplier quality program, including qualification, auditing, and corrective action processes.

• Serve as the primary point of contact for customer quality concerns, ensuring timely resolution and clear communication.

• Drive root cause analysis and corrective/preventive action (CAPA) processes to eliminate recurrence.

• Operational Quality Oversight

• Ensure effective inspection, testing, and nonconformance management systems across all production stages.

• Oversee containment, quarantine, and disposition of nonconforming materials.

• Support production teams in resolving complex, real-time quality issues.

• Team Leadership & Culture

• Lead, coach, and develop a high-performing Quality team.

• Establish clear expectations, accountability, and growth pathways for team members.

• Promote organization-wide quality awareness and adherence to IPC and industry standards.

• Communicate quality, performance, and initiatives clearly to all levels of the organization.

Basic Hiring Criteria :

• Minimum 5-10 years of progressive experience in manufacturing quality, ideally in electronics or EMS environments.

• Minimum 3 years of experience leading quality teams with direct management responsibility.

• Proven success in developing and managing a QMS, including ISO 9001 certification ownership.

• Strong working knowledge of IPC standards (Class I, II, III) and electronics manufacturing processes.

• Experience with ERP/MRP systems in a manufacturing environment.

Desired Qualifications :

• Bachelor's degree in Engineering, Quality, or a related field (or equivalent experience).

• Experience with additional standards such as IATF 16949, AS9100, or ISO 13485.

• Familiarity with PLEX ERP or similar quality system platforms.

Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.

This position requires access to technologies and hardware subject to US national security-based export control requirements. All applicants must be US Persons (8 USC 1324b(a)(3)), or otherwise authorized by the U.S. Government. No company sponsorship will be offered.

Military connected talent encouraged to apply.

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance