Employee Benefits Administrator

Employee Benefits Administrator Department: MWM Employment Type: Permanent Location: Solent Office Menzies is an equal opportunities employer, recruiting, employing, training, paying and promoting regardless of race, religion, national origin, gender, sexual orientation, disability or age. We are building a first‑class team and need a diverse mix of talented people doing their best work. If you are ready to make an impact, lead with purpose and work in a place where your voice truly matters, keep reading! Join the Employee Benefits Team and be at the heart of delivering exceptional service to our valued clients. We are seeking an experienced Employee Benefits Administrator to deliver outstanding service to both new and existing clients, aligned with our established Employee Benefits proposition and brand. The role involves providing high‑quality advice and administration in line with Menzies Employee Benefits processes and FCA regulatory standards, contributing to agreed income targets and maintaining the highest levels of professionalism and client care. We are looking for a confident and experienced professional with a background in employee benefits and flexible benefits administration to provide high‑touch, proactive support across a range of schemes. This is an exciting opportunity to play a key role in enhancing client relationships while collaborating closely with colleagues, Financial Advisers and Senior Management to ensure outstanding service delivery. Key Responsibilities Delivery of high quality, professional and caring service to clients both external and internal. Processing of new and existing group risk and auto enrolment business, including the production of suitability reports and other reporting throughout the client life cycle. Scheme maintenance, including contributions uploads, renewals, joiners, leavers and other tasks. Assist with monthly invoicing and fee reconciliation. Perform general office duties such as scanning, post, telephone calls and meeting preparation. Ensure client information is fully documented, meets all relevant regulatory and company standards and is continuously maintained. Be responsible and accountable for various MI reporting specific to the team. Use IT software competently, becoming a super‑user, identifying data integrity issues and rectifying them. Develop good working relationships with product providers, MWM team members and other Menzies LLP staff. Skills, Knowledge & Expertise Experienced Employee Benefits Administrator comfortable across GPP, GIP, DIS, PMI and auto enrolment, with first‑hand knowledge of flexible benefit platforms; able to speak directly with clients and manage multiple schemes effectively. Highly organised and able to work independently while enjoying teamwork and demonstrating a dedicated team ethic. Capable of conveying complex information, in writing and verbally, to a wide variety of people with varying levels of understanding. Skilled administrator with excellent time management capabilities and attention to detail; proactive and initiative‑taking. IT literate and numerate, with competent to above average proficiency in Word and Excel. Desire to be an integral part of building the business. Job Benefits At Menzies, we know that success starts with our people. That’s why we offer career development, competitive benefits including private medical cover, pension matching, and enhanced parental leave, flexibility embedded in our culture, and perks such as volunteering days and wellbeing initiatives. To find out more about our benefits please read here. Agencies When we require external assistance with our vacancies, we will reach out to our PSL supply chain. Please be aware that we operate a strict PSL policy with close relationships with our suppliers and cannot respond to agencies outside of the PSL. Please do not contact individual hiring managers. #J-18808-Ljbffr Menzies LLP