Road Maintenance Coordinator

Job Summary Under direct supervision, the position is responsible for answering incoming breakdown calls and resolving equipment issues with our drivers and vendors. The incumbent must make safe, cost‑effective decisions to facilitate quick repairs in order to maximize equipment utilization. Management approval is required for repair expenditures exceeding $500. Key Responsibilities Assist company drivers or leased owner-operators with vehicle repairs, tires, fuel, advances and repair instructions by promptly answering incoming calls, gathering necessary information and routing them to company facilities or approved vendors for equipment repairs. Provide follow‑up to ensure problems are handled promptly. Maintain contact with drivers and vendors to ensure repairs are completed quickly and update Operations personnel on equipment status. Locate the appropriate vendor closest to the breakdown to ensure minimum wait time, competitive pricing, and quality repairs to minimize cost; management approval required for expenditures exceeding $500. Quickly resolve tire and equipment issues related to breakdowns, repair, and roadside assistance to ensure quality and safety, minimize cost, and maximize equipment utilization. Minimum Qualifications High school diploma or GED equivalent with up to 1 year of related experience and/or training, or an equivalent combination of education and experience. Preferred Qualifications Automotive and/or diesel mechanic knowledge. Ability to adapt to a dynamic work environment and shifting priorities. Strong communication skills and ability to interpret information accurately. Attention to detail and high level of accuracy. Ability to establish and maintain effective relationships with personnel, customers and vendors. Efficient time and resource management. Ability to work both independently and as part of a team. Proficient computer skills, including Microsoft Office suite. Customer‑service orientation to exceed customer expectations. Compensation Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for an annual bonus and incentives based on profitability or volumes in accordance with the terms of the company’s bonus and incentive plans, as applicable and in effect from time to time. Benefits Medical benefit Dental benefit Vision benefit 401(k) retirement plan Life insurance Short‑term disability coverage Long‑term disability coverage Paid time off commensurate with tenure (includes vacation and sick time) Two weeks of paid parental leave Six paid holidays annually Employment‑Based Sponsorship This position is not eligible for employment-based sponsorship. Equal Employment Opportunity Statement J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #J-18808-Ljbffr