Maintenance Technician

Job Details Job Location: Wilmington Commons Apartments - WILMINGTON, NC 28403 Position Type: Full Time (30+ hours per week) Education Level: High School Travel Percentage: Negligible Job Shift: Day - including weekends and oncall Job Category: Installation - Maint - Repair Maintenance Technician Reports To: Maintenance Supervisor / General Manager Who We Are At B.HOM Student Living, we are more than just a property management company—we create communities where people thrive. With a growing national footprint, we are building something special and looking for driven team members who want to grow with us. People-First Service Accountability Empowerment Grit & Perseverance Diversity, Inclusion & Belonging Position Summary The Maintenance Technician is responsible for responding to maintenance requests and supporting the overall upkeep of the community. This role ensures that the physical aspects of the property meet company standards while delivering timely, high-quality service to residents. The Maintenance Technician performs preventative maintenance, unit turns, repairs, and emergency maintenance while contributing to a safe and well-maintained living environment. What You'll Do Maintenance & Repairs Diagnose and complete repairs involving HVAC, electrical, plumbing, appliances, carpentry, drywall, and general maintenance Schedule, monitor, and perform preventative maintenance activities Complete apartment turns and prepare units for new residents Ensure all work orders are completed promptly, professionally, and accurately Perform emergency maintenance as required Property Inspections & Upkeep Inspect buildings, grounds, and common areas to identify maintenance needs Maintain the overall appearance, safety, and functionality of the property Verify that completed work meets company standards and quality expectations Vendor & Operational Support Assist with scheduling and coordinating vendors and contractors Support bid collection and vendor oversight for maintenance projects Assist with purchasing maintenance supplies while adhering to budget guidelines Accurately prepare and submit invoices and maintenance documentation Resident Experience Deliver exceptional customer service to current and prospective residents Communicate effective regarding maintenance requests and repair timelines Promote a positive living experience through responsive and professional service Compliance & Safety Follow all company policies, safety procedures, and applicable regulations Participate in required training, including safety, fair housing, anti-harassment, and compliance programs Maintain a safe working environment and proper use of equipment and tools Additional Responsibilities Support on-call and after-hours maintenance needs as assigned Perform other duties as assigned to support property operations What We're Looking For Required Skills & Qualifications Basic knowledge of HVAC, plumbing, electrical, appliance, and general maintenance systems Strong troubleshooting and problem-solving abilities Strong communication and customer service skills Ability to work independently and manage multiple priorities Ability to safely operate maintenance equipment and tools Availability for night, weekend, and on-call responsibilities Preferred Qualifications High school diploma or equivalent One (1) year of experience in electrical, painting, drywall, plumbing, or related maintenance trades EPA Certification (Type I and II) HVAC Certification CPO Certification (Pool) Other licenses or certifications as required by state law Experience in multifamily or student housing environments Work Schedule Primarily Monday–Friday Extended hours, evenings, weekends, and on-call responsibilities may be required based on business needs Physical Requirements Ability to frequently sit, stand, walk, bend, crouch, stoop, reach, and climb Ability to lift and carry up to 100 lbs. and push/pull up to 100 lbs. with assistance Ability to work indoors and outdoors in varying weather conditions Exposure to maintenance-related environments including mechanical equipment, chemicals, dust, noise, and outdoor elements Ability to safely operate tools, equipment, and vehicles as required Why Join B.HOM? Competitive compensation Comprehensive benefits package (medical, dental, vision) 401(k) with company match 12-weeks Paid Parental Leave Company Paid Sabbatical Leave 12 company-paid holidays Birthday holiday Paid Time Off — Starting at 120 hours per year Sick and safe time Short- and long-term disability insurance Pet insurance options Career growth opportunities within a rapidly growing organization A people-first culture focused on development and success Qualifications B.HOM is proud to be an Equal Employment Opportunity Employer. We are committed to fostering an inclusive environment that celebrates diversity and empowers our team members to succeed. Compensation varies based on experience, location, and market conditions. #J-18808-Ljbffr B.HOM Student Living