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Enterprise IT User Support Specialist (TS/SCI)

Dunhill Professional Search

Dunhill Professional Search & Government Solutions is seeking a User Support Specialist - Journeyman to provide tiered technical support in a mission-critical enterprise environment, focusing on hardware, software, and network issues. You will manage requests via ITSM tools, ensure timely resolution, and maintain high customer service levels while documenting progress and meeting SLAs. The role emphasizes onboarding, access management, training, and knowledge base development to improve user #J-18808-Ljbffr Dunhill Professional Search

Vacancy posted 9 hours ago
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