Customer Service and Sales Representative Slidell LA
Wireless Concept
Job Description
Job Description
Benefits:
- Competitive salary
- Flexible schedule
- Paid time off
- Training & development
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
- Handle inbound/outbound calls and emails
- Identify the customers' needs, collect relevant information, and provide solutions
- Refer to premade scripts for a variety of customer service topics
- Use best practices in customer service techniques to develop rapport and build relationships with customers
- Document all customer interactions
- Meet personal and team goals
- Attend trainings to maintain up-to-date skills and knowledge
- High school diploma/GED
- Previous experience as a Customer Service and Sales Representative or in a similar role is preferred
- Comfortable using computers and customer management software
- Must be able to type accurately and efficiently
- Excellent phone and verbal communication skills
- Understanding of active listening techniques
- Highly organized with the ability to prioritize projects and manage time effectively
Vacancy posted 3 days ago
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