HCS Waiver Program Coordinator

Who We Are My Possibilities (MP) is an innovative, mission-driven organization that serves adults with Intellectual and Developmental Disabilities (IDD), also known as Hugely Important People (HIPsters). We envision a world of inclusion, dignity, and opportunity for everyone. We believe people can do meaningful work, love their jobs, and enjoy life. If you are looking for a daily challenge, to make a huge impact, and to help define the future of disability inclusion, let’s talk! In July 2025, My Possibilities and Ability Connection (AC) merged, bringing AC into the My Possibilities family of services. Founded in 1953, AC has long supported people with intellectual and developmental disabilities through home and community-based programs. Benefits & Perks We provide benefits and support to help you rest easy and focus on things that matter. Some of our perks include: Generous paid time off Health insurance (medical, dental, and vision) Company-sponsored retirement Employee Assistance Program (EAP) Flexible Spending Account (FSA) and Health Savings Account (HSA) Paid training Paid holidays and floating holidays (subject to annual adjustment) Anniversary service bonus awards Learning and development support Who We Want We are looking for a Program Coordinator (PC) to coordinate, deliver, and monitor services in alignment with each person’s Individual Plan of Care (IPC) and Implementation Plans (IPs). This is a dual waiver position serving both HCS and TxHML waiver HIPsters, and it is a great fit for someone who is person-centered, detail-oriented, and comfortable managing complex situations. You will work most closely with the individuals we serve, their Legally Authorized Representatives (LARs), Service Coordinators, and service providers. How You Can Add Value As a key liaison between the individual served, their LAR, Service Coordinators, and service providers, you ensure continuity, quality, and accountability of care. Your work keeps services person-centered and aligned with each person’s goals and outcomes, and keeps our programs compliant with Texas Administrative Code (TAC) and organizational standards. Essential Functions The Program Coordinator is responsible for coordinating, delivering, and monitoring services in alignment with everyone’s IPC and IPs. This role ensures services are person-centered, compliant with TAC, and aligned with the individual’s goals and outcomes. Key Responsibilities 1.Service Coordination & Monitoring Coordinate and monitor service delivery in accordance with IPCs and IPs Maintain program coordination and case management for Residential Support Services HIPsters (Group Home) and TxHML Community HIPsters 2.Communication & Person-Centered Support Conduct monthly contact with individuals and/or LARs to verify service implementation and satisfaction Communicate program updates and any significant changes to individuals and/or LARs Facilitate person-centered planning and support achievement of individual outcomes Respond to crisis situations as needed, including in-person support when required 3.Documentation & Compliance Maintain accurate and timely documentation, including progress notes for all required contacts Ensure compliance with all regulatory and organizational standards Minimum Qualifications Bachelor’s degree required Minimum of two (2) years of full-time experience in human services Must pass background screening (no disqualifying criminal record) Strong knowledge of social services practices, documentation, and regulatory requirements Ability to interpret policies, procedures, and governmental regulations Effective written and verbal communication skills, including report writing and presentations Strong problem-solving skills with the ability to manage complex situations Preferred Qualifications Bachelor’s degree in a health or human services field Licensed Social Worker Bilingual skills Working Conditions This is a full-time, primarily office-based (non-remote) role in Irving, TX, and you must be able to commute to Irving, TX (75063). The role requires the ability to sit, stand, walk, and perform light physical activity as needed, and to lift up to 25 pounds occasionally. Flexibility in schedule is required to meet program needs, including the ability to respond during crisis situations. Travel to the group homes and residences of our TxHML individuals in the DFW area, some people dont realize you have to travel and they would get mileage reimbursement All potential employees must pass required drug screening, background checks, registry checks, credential checks, and driving-history review as applicable to the position and program requirements. Belonging and Accommodation Statement My Possibilities is committed to building a team that represents a variety of backgrounds, perspectives, and skills. All qualified individuals are encouraged to apply. Applicants or employees who need assistance or a reasonable accommodation during the application, recruiting, or employment process should contact Human Resources. Equal Opportunity Employer My Possibilities is an Equal Opportunity Employer. All qualified applicants and employees receive consideration without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status under applicable law #J-18808-Ljbffr My Possibilities