Customer Service Representative

Customer Service Representative Own the Call. Lead the Conversation. Be the Difference. You're the calm in the chaos, the friendly voice when someone needs help. That's exactly why we've got customer service jobs waiting we know companies are lining up for talent like yours. Perks That Hit Different: Good Weekly Pay Health Benefits (Medical, Dental + Vision) Optional 401(k) Plan Employee Discounts You'll Rock This Job If: You've got people skills for days Multitasking is your middle name You're tech-savvy and fast on your feet You bring the calm, not the chaos Let's do thisapply now and let's get to work! "I've been working through Staffmark on & off for about a decade, when I'm in between jobs. They have always been professional & quick to find work or have work available. They are very fair with hourly wage, traveling distance to a job position, & hours that will best fit you." Staffmark, CSR West Chester, OH Job Duties Do inbound and outbound calls and assist customers with questions, orders, and issues Handle emails and live chats with a helpful, can-do attitude Troubleshoot problems and find fast, friendly solutions Document all customer interactions clearly and accurately in the system Stay up to date on product knowledge, services, and system updates Escalate complex issues to supervisors when needed Follow up on customer concerns to ensure satisfaction Meet daily performance goals for call volume, resolution time, and quality Collaborate with teammates to keep things running smoothly Represent the company with professionalism and positivityevery time Requirements High school diploma or GED required Previous customer service or call center experience is a plus Clear communication skillsboth spoken and written Patience, empathy, and a calm presence under pressure Tech-savvy: able to navigate computer systems and multitask Reliable, punctual, and ready to show up for your team Great listening skills and a solution-first mindset Able to work in a fast-paced, team-driven environment A positive attitude and a desire to help peopleevery single day Join a Team That Works for You At Staffmark, we're more than just a staffing companywe're your career partner. As part of RGF Staffing and Recruit Group, an HR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go. With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen. Join us and experience the advantage of working with a trusted name in recruitingbecause your success is our success. About Us At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact. Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.