Customer Facing Software Engineer

The Team You will be joining the newly formed Forward Deployment Engineering (FDE) team within Adobe’s Digital Experience organization. As part of a key innovation initiative, our mandate is to bridge the gap between product engineering and real-world implementation. We are a team of world-class engineers dedicated to solving the most complex challenges for the world's largest companies, ensuring they extract maximum value from the Adobe ecosystem. The Opportunity This is a chance to join a "startup within a giant." As a Forward Deployment Engineer, you will be the hands-on builder bridging the gap between Adobe’s core products and real-world customer needs. You won’t just be writing tickets in a backlog; you will be onsite (or virtual) with customer engineering teams, rapidly prototyping solutions, and writing the code that connects the Adobe Experience Cloud to the world’s largest enterprises. If you love to hack on complex problems, ship code fast, and see immediate impact, this is your team. What You'll Do Build and Ship Fast: Rapidly design and implement features and integrations based on immediate customer requirements, moving quickly from "whiteboard sketch" to working code. AI-Driven Prototyping: Experiment with Generative AI and agentic workflows to create novel demos and automation tools that showcase the future of the Adobe ecosystem. Production-Grade Engineering: Write clean, efficient, and testable Java/Scala code for high-availability systems and RESTful APIs. Solve the Puzzle: Troubleshoot complex integration issues in real-time, performing root cause analysis when services don't behave as expected. Collaborate & Learn: Partner with senior architects to understand the "why" behind the build, while providing feedback to product teams on how customers are actually using our APIs and AI features. What You Bring 3+ years of software engineering experience with strong fundamentals in Java or Scala. Experience building backend services using frameworks like Spring Boot. Familiarity with LLM Development: You have used APIs (OpenAI, Anthropic, Gemini) to build applications and understand the basics of prompt engineering and context management. Solid understanding of REST API concepts and how to consume/build web services. Practical experience with SQL/NoSQL databases (you know how to write a query and design a basic schema). A "hacker" mindset: You are curious, you learn new technologies quickly, and you enjoy finding creative workarounds to technical blockers. Bonus Points (Desired Extras) We are looking for well-rounded engineers who love technology. Any of the following are a huge plus: Agentic Frameworks: Experience playing with LangChain, Semantic Kernel, or AutoGPT concepts to build autonomous agents. RAG Knowledge: Understanding of Retrieval-Augmented Generation (vector databases, embeddings) to ground LLM responses in real data. Full-Stack Curiosity: Familiarity with frontend frameworks (React, Angular, or Vue) to build complete end-to-end demos. Side Projects & Hackathons: A GitHub profile showing personal projects—especially those involving AI wrappers, chatbots, or automation tools. Cloud Playground: Experience deploying your own apps to AWS, Azure, or GCP (e.g., deploying a Python AI bot on Lambda). Data Tinkering: Basic exposure to data streaming (Kafka) or big data tools; you aren't afraid of large datasets. This role is eligible for bonus and equityAbout AdobeAdobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let’s Adobe togetherAt Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email View email address on click.appcast.io or call View phone number on click.appcast.io. AI Use Guidelines for Interviews:Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.Expected Pay Range:Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $139,000 -- $257,550 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In California, the pay range for this position is $177,900 - $257,550 In Washington, the pay range for this position is $161,700 - $234,150 At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.State-Specific Notices:California:Fair Chance OrdinancesAdobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.Colorado:Application Window NoticeThere is no deadline to apply to this job posting because Adobe accepts applications for this role on an ongoing basis. The posting will remain open based on hiring needs and position availability.Massachusetts: Massachusetts Legal NoticeIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.SummaryLocation: San Jose; Seattle; San FranciscoType: Full time