Certified Pharmacy Technician

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description

Accurate & timely response & follow up for verbal prescription orders.

• Transfer or refer calls as appropriate to pharmacist(s).
• Assist pharmacist in dispensing prescriptions, as appropriate.
• Provide patients with accurate, timely, and satisfactory solutions to potential & arising complaints & concerns about their prescriptions.
• Handle client/patient questions, complaints, requests or inquiries with the highest degree of courtesy & professionalism, with the goal of one-call resolution & patient retention.
• Conduct inbound and/or outbound calls to patients, doctors’ offices, insurance companies as necessary or required to complete tasks.
• Ensure that patient orders are shipped, via communication with outsourced pharmacies for medications, as well as US MED Shipping Department for other supplies/equipment as necessary.
• Ensure all required pharmacy documentation & data entry is completed timely, and in accordance with regulatory agency guidelines.
• Ensure accurate changes / data entry of patient records in information systems, including service issues. Update patient files for known changes to patient records.

Qualifications

• Related pharmaceutical/medical experience &/or training.
• Familiarity with standard concepts, practices, and procedures related to the pharmaceutical/medical environment.
• Basic computer knowledge.

Additional Information

Hours for this Position:

Mon-Fri 9am-5pm, plus Sat 10am-2pm (as needed but must be open to Sat shift)

Advantages of this Opportunity:

• Competitive salary $14.00 - $14.50 per hr.
• Excellent Medical benefits Offered, Medical, Dental, Vision, 401k, and PTO