Analyst I (Colleague Relations/ Reasonable Accommodation) [Remote]

Job Responsibilities:

• Obtain, review, and manage accommodation-related documentation, ensuring timely, confidential, and accurate recordkeeping throughout the accommodation process.
• Conducting case-related research and gathering relevant information, records, and supporting documentation to assist internal stakeholders and legal counsel with employment-related matters.
• Performing administrative activities associated with case management, including document management, file maintenance, data entry, record tracking, audit support, reporting, and monitoring requests to ensure timely completion.
• Maintaining organized and accurate electronic files and records in accordance with company policies, records management requirements, and applicable legal standards.
• Effectively leveraging resources to achieve first contact resolution and provide proactive support to colleagues.
• Assisting with policy interpretation, and the application of Health policies and the Code of Conduct.
• Consulting with leaders regarding colleague discipline and performance issues.
• Responding to colleague inquiries, escalating to the appropriate team for further review and consultation when necessary.
• Responding to general inquiries related to workforce reduction, escalating concerns where appropriate.
• Providing cross-functional support for other areas of the business, as appropriate.
• Demonstrating empathy, putting people first and inspiring trust with our colleagues
• Interacting and effectively influencing colleagues within all levels of the organization
• Making sound, constructive business decisions, mitigating risk and adverse exposure to the Company while upholding what is right for the business and the colleagues we serve
• Collaborating cross-functionally to achieve desired outcome
• Demonstrating knowledge of current state and federal employment/labor laws and regulations

Skills:

• Prior mentoring, leadership, mediation, or consulting experience
• Knowledge of current state and federal employment/labor laws and regulations
• Solid real time problem solving and decision-making skills
• Certifications: PHR/SPHR and/or CP/SCP (SHRM)

Education/Experience:

• HS diploma/GED required
• Bachelor’s Degree is preferred; or equivalent years of work experience may substitute.