Director of Workloading & Production Optimization

Job Description

Job Description

*Full-Time | Field + Office | Leadership Role*

About the Role:

We are seeking a proven leader to modernize and rebuild our company-wide system for:

• Workloading
• Labor standards
• Production rate optimization
• Estimating & bid accuracy
• Training and rollout to operations teams

This is a high-impact role with executive visibility. You will help design the playbook that determines how we staff, price, and operate every commercial cleaning contract.

What You’ll Own:

• Build and implement a standardized workloading and estimating methodology
• Develop production rate benchmarks and labor standards (sq. ft. per hour)
• Conduct time studies, route analysis, and workflow optimization
• Improve bid accuracy through job costing feedback and real-world validation
• Identify and eliminate “lost time” (travel time, setup, rework, inefficiencies)
• Implement best practices (team cleaning, hybrid cleaning models, sequencing)
• Train supervisors, managers, and estimating staff to use the new system
• Help evaluate and deploy technology tools for inspections, work orders, and labor management

What Success Looks Like:

• Higher productivity without sacrificing quality
• More competitive bids with controlled margins
• Improved consistency in staffing plans across accounts
• A repeatable system that can scale as the company grows

Required Experience:

• 7+ years experience in one or more of the following:
• • Commercial janitorial / contract cleaning
  • Facility services operations
  • Healthcare EVS or housekeeping operations
  • Labor-heavy field operations (multi-site)
• Strong estimating and labor modeling experience
• Proven ability to improve labor efficiency and operational performance
• Comfortable working in the field (observations/time studies) and in the office (models/pricing)
• Advanced Excel skills

Preferred Qualifications:

• Industrial Engineering degree or equivalent work experience
• Lean Six Sigma (Green Belt or Black Belt)
• BSCAI certifications (CBSE or RBSM)
• Experience with janitorial software platforms such as:
• • Janitorial Manager
  • CleanTelligent
  • Similar workloading / inspection / labor management systems

Key Skills We’re Looking For:

• Workloading / labor standards
• Production rate benchmarking
• Time & motion studies
• Route sequencing and cleaning workflow design
• Job costing and bid accuracy improvement
• Team cleaning vs zone cleaning optimization
• Strong communication and training ability
• Change leadership and accountability mindset

Compensation:

Competitive salary based on experience plus performance bonus tied to measurable results.