Shift Lead

We are looking for Shift Manager candidates to join our KFC team! Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing feedback to Management. Great Focus: Understands and exceeds guest expectations, needs and requirements Displays a sense of urgency with guests Seeks ways to improve guest satisfaction; asks questions, commits to follow-through Resolves guest concerns by following Brand recommended guest recovery process Skills and Qualifications: Previous experience in a leadership role in the food service industry (preferred) Excellent communication and interpersonal skills Ability to work in a fast-paced environmentStrong organizational and time management skills Flexibility to work evenings, weekends, and holidays High school diploma or equivalent Responsibilities: Team Environment: Support a respectful team environment Communicate shift priorities, goals and results with team members Support the training of crew members as requested Provide coaching and feedback to crew members Operational Excellence: Create and maintain a guest first culture in the restaurant Operate with Sense of Urgency to deliver speed targets Ensure Brand standards, recipes, and systems are executed Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines Profitability: Drive sales goals and results Execute restaurant standards and marketing initiatives Ensure all products are prepared according to Brand standards Minimize waste Benefits/Other Compensation: Benefit Package: Medical, Dental, Vision. Employer Funded Health Reimbursement account. (eligible to enroll after 60 days of hire) 401K ( up to 4% Employer Safe Harbor Match) Paid Flex Days. Paid Training Employee Meals Additional Info: You must be 18 years old Full-Time, Part-Time Orchard Foods provides equal employment opportunities to all employees and applicants in compliance with all federal, state, or local laws. If you are a natural leader with a passion for customer service and a desire to succeed, we encourage you to apply for this exciting opportunity. At Orchard, we are committed to providing our employees with a supportive and positive work environment, as well as opportunities for growth and advancement. #J-18808-Ljbffr