Part Time Branch Ambassador - Texarkana

Part Time Branch Ambassador - Texarkana Welcome to the future of banking. At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your life. We are reimagining the way people interact with their money by creating community hubs where technology meets human empathy. As a Branch Ambassador, you are the heartbeat of our space, embodying a culture of outstanding hospitality and cutting‑edge digital innovation. What You’ll Actually Do Guardian of Trust & Accuracy: Execute high‑volume cash transactions—including deposits, withdrawals, and complex negotiable instrument processing—with 100% accuracy. Maintain a compliance‑first mindset, ensuring all security, audit, BSA/AML, and federal regulatory standards are met to keep customers’ assets safe. Digital Concierge: Educate clients on leveraging mobile banking, remote deposit capture, and contactless payments, helping them gain convenience and security in their daily financial lives. First‑Line Consultant: Identify customers’ personal or business goals by actively listening and pair them with the right digital tools or banking solutions to help them succeed. Hospitality Lead: Greet customers and ensure no one feels like a number, balancing efficiency of a high‑volume operation with the warmth of a community‑focused partner. Essential Functions Support surrounding Branches within a 50‑mile radius, with occasional opportunities to assist other locations in the broader Region. Work a flexible schedule, including nights and weekends, with hours and days subject to change. Attend all required training sessions, which may occur on a schedule differing from the primary shift. Lifting up to 25 pounds and standing/standing for extended periods of time. Maintain regular and consistent attendance. What You Bring Hospitality Heart: A natural gift for making people feel welcome and heard. Tech Fluency: An early adopter of apps and digital tools who loves teaching others. Precision and Detail: Satisfaction in getting the numbers right every single time and following clear procedures. Adaptability: Enjoyment of a fluid workspace where you might move from a cash drawer to a digital demo in minutes. Curiosity: A desire to know the why behind the how and to always improve the customer journey. Qualifications Basic Qualifications: High School Diploma, GED, or Equivalent; at least 1 year of Retail, Sales, or Customer Service experience; at least 6 months of cash handling experience. Preferred Qualifications: Associate’s degree; 2+ years of Retail or Customer‑facing experience; proficiency in G‑Suite; strong written and oral communication skills. Benefits Day 1 coverage for Medical, Dental, Vision, and Prescriptions. Flexible Spending Accounts, Life and Disability Insurance. Paid Time Off, Education Assistance, Matching 401(k) contribution up to 7.5%. Paid Parental Leave, Mental Health support, Backup Child or Elder Care. And more. Employment Details Part‑time role with hours and schedule subject to business needs. No agencies please. Position expected to accept applications for a minimum of 5 business days. Legal Statements Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with applicable laws. For accommodations during the recruiting process, contact Capital One Recruiting at View phone number on click.appcast.io or via email at View email address on click.appcast.io. All information provided will be kept confidential and used only to the extent required to provide reasonable accommodations. #J-18808-Ljbffr