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Senior Service Desk Lead - Healthcare IT 24/7 (Hybrid)

$80k - $90k

Clarity Partners

Clarity Partners is seeking a Service Desk Process Analyst in Chicago, IL. This full-time role involves supervising daily service desk operations and managing ticket workflows to ensure high-quality service delivery. Responsibilities include leading communications during incidents, coaching team members, and analyzing service desk metrics for improvements. The ideal candidate will have a Bachelor’s degree in IT and extensive experience in IT support and team leadership. A salary range of $80,000–$90,000 is offered. #J-18808-Ljbffr Clarity Partners

Vacancy posted 1 day ago
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