Manager, Clinical Lab, Jackson Memorial Hospital, Full Time

Clinical Lab Manager

Jackson Memorial Hospital is the flagship hospital for Jackson Health System and it has been a beacon of medical excellence and community care for more than a century. Throughout its rich and storied history, Jackson Memorial - located in the heart of the City of Miami - has been ground zero for some of the world's greatest medical breakthroughs and important moments in South Florida. We've grown into one of the nation's largest public hospitals, and one of the few that is also a world-class academic medical center with a proud mission and proven success. Jackson Memorial is an accredited, tertiary teaching hospital with 1,500 licensed beds, where nearly every medical specialty is provided by some of the world's most skilled and highly regarded multidisciplinary team of healthcare professionals.

The Clinical Lab Manager manages the human and material resources to deliver laboratory outcomes that represent the philosophy of quality and excellence. This position will have a significant role in the administration or preparation of the departments or the organization's budget.

Responsibilities

• Reviews and updates work area procedure manuals on an annual basis.
• Assures completion and presentation of employee performance evaluations on or before due dates.
• Offers innovative approaches in striving to improve the performance and environment of the work area.
• Maintains communication with supervisors and subordinates on a scheduled as well as non-scheduled basis.
• Assures equipment upkeep as well as proper inventory of supplies.
• Conducts staff meetings regularly for the purpose of information dissemination, problem solving, coordination of activities, and feedback.
• Assesses laboratory adherence to established turn around time, and reporting times on a monthly basis and as specific problems arise, and takes corrective action as appropriate.
• Reviews Quality Control for work performed, documents problems as well as corrective action.
• Recommends and assists in the implementation of new equipment and test methodologies for the department.
• Acts on recommendations for improvement.
• Monitors ongoing service indicators to identify and correct poor performance and service.
• Provides initial departmental orientation and job training to confirm staff members' abilities to fulfill job expectations.
• Motivates staff and fosters an atmosphere of teamwork.
• Reviews and edits employee payroll promptly and accurately.
• Knows current requirements and standards of all licensing and accreditation agencies and incorporates these into the laboratory operating structure.
• Prepares and submits applications, surveys, reports, records, forms, and renewal questionnaires which precede inspections as necessary for maintenance and renewal of licensure and/or accreditation.
• Maintains complete files on all correspondence.
• Prepares for and assists agency inspectors in conducting all on-site inspections.
• Coordinates IT tickets generated by the laboratory supervisors with JHS IT department to ensure tickets are completed timely.
• Demonstrates knowledge with project management to leading lab IT meetings and projects.
• Takes lead with ensuring all JHS labs complete test validation as outlined in the protocols.
• Creates validation checklists for all new tests and modification to existing tests Ability to work with different lab middleware systems to lead implementation and ongoing maintenance.
• Serves as support liaison to central JHS IT to facilitate completion of lab IT projects.
• Works with decision support to create performance analytics reports for lab directors and supervisors.
• Maintains CAP LIS policies and procedures (Medialab).
• Assists with training new staff in the operation of lab computer systems.
• Reviews and manages the reference lab interfaces and ensure requests are made timely for modification to existing tests.
• Performs all other related job duties as assigned.

Experience

• Generally requires 5 to 7 years of related experience. Management experience is required.

Education

• Bachelor's degree in related field is required

Skill

• Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines.
• Ability to communicate effectively in both oral and written form.
• Ability to handle difficult and stressful situations with critical thinking and professional composure.
• Ability to understand and follow instructions.
• Ability to exercise sound and independent judgment.
• Knowledge and skill in use of job appropriate technology and software applications.

Credentials

Valid license or certification is required as needed, based on the job or specialty.

Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.