Manager - Home Medical Equipment

Location:
Avera Home Medical Equipment-Watertown

Worker Type:
Regular

Work Shift:
Primarily days with rotating weekends and holidays (United States of America)

Position Highlights

This position will Manage the Watertown and Huron, SD HME branches

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

A Home Medical Equipment (HME)/Durable Medical Equipment (DME) Branch Manager oversees daily operational, financial, and personnel activities at a local branch, ensuring regulatory compliance, profitability, and high-quality patient care. They manage equipment inventory, staff training, and referral relationships, focusing on efficient delivery of home respiratory and medical equipment.

What you will do

• Oversee daily on site branch operations, including inventory control, equipment maintenance, and patient delivery logistics.
• Hire, train, and evaluate staff to ensure all required competencies are achieved and maintained. Ensure ongoing learning and annual competencies are met.
• Proactively identify and resolve operational issues and develop improved methods to enhance efficiency and productivity.
• Collaborate with the View email address on click.appcast.io HME leadership team on annual budget preparation, including revenue and expense projections.
• Build and maintain strong relationships with referral sources, physicians, and health systems to support growth and retention.
• Partner with the leadership team to ensure consistent implementation of policies, procedures, protocols, and standard work, driving ongoing efficiency and cost reduction efforts.
• Monitor branch KPIs, manages profit and loss (P&L), and executes strategies to improve profitability.
• Ensure full compliance with Medicare, Medicaid, private insurance, FDA, DOT, JCAHO, HQAA, and all other applicable federal, state, and local regulations.
• Participate in state, regional, and national industry activities while fostering collaborative relationships across the View email address on click.appcast.io HME network.
• Demonstrate strong leadership and communication skills in all interactions.
• Responsibilities include interviewing, hiring, developing, training, and retaining employees; planning, assigning, and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, or Work Experience:

• Bachelor's from a college or university; 2 or more years of DME/HME related experience or an equivalent combination of education and experience
• Drivers License - Licensing Board A valid driver's license and that the employee is insurable by Avera Health automobile liability insurance carrier. Upon Hire

Expectations and Standards

• Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera's values of compassion, hospitality, and stewardship.
• Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement
• Career development guided by hands-on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call View phone number on click.appcast.io or send an email to View email address on click.appcast.io.