Sales and Customer Service Representative

Sales And Customer Service Representative

The main function of this role is to handle inbound and outbound phone calls, emails, and chats from our customers. This means accepting orders over the phone, answering customer questions about the status of their order, and fielding calls to address warranty issues or other customer concerns. Team members are expected to be extremely detail oriented, thorough, and accurate. This role typically involves making or receiving upwards of 50 calls per day. Ability to navigate computer programs, type, and process data quickly is a must.

Our ideal candidate will have experience in a similar environment. Basic phone and computer skills (Apple products), and experience using Salesforce are highly recommended. Mechanical experience, specifically in the automotive industry is a plus, but not required. Our team members work in a brand-new, climate-controlled office with an excellent view. Must be able to be seated, working in front of a computer for 7-8 hours per day.

Competitive Hourly Pay - depending on work ethic, experience, and character. We reward hard working, dedicated employees with regular pay increases. Performance based bonus opportunities Medical, Vision, and Dental Benefits 401K Retirement Plan with 4% Employer Matching Paid Holidays Paid Vacation and Sick Time A break room stocked with snacks and drinks VIP access to company sponsored events Regular team lunches and BBQ's Compensation: $20.00 - $30.00 per hour