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ServiceNow ITSM Developer - San Antonio, TX - W2 contract

Rootshell Inc

ServiceNow ITSM Developer

ServiceNow ITSM Developer with 10+ years of experience to design, develop, and implement IT Service Management (ITSM) solutions on the ServiceNow platform. Key responsibilities include designing, developing, and implementing ServiceNow ITSM modules including Incident, Problem, Change, Request, Knowledge, and CMDB. Customize and configure ServiceNow workflows, business rules, UI policies, client scripts, and UI actions. Develop and maintain Service Catalog and Service Portal components. Implement automation using Flow Designer, Workflow Engine, and Orchestration. Integrate ServiceNow with third-party tools and enterprise applications via REST/SOAP APIs. Develop custom applications and modules as per business needs. Work with ServiceNow Discovery, CMDB, and Asset Management to enhance IT operations. Optimize performance, security, and usability of the platform. Troubleshoot and resolve ServiceNow application issues. Stay updated with ServiceNow latest releases and best practices. Collaborate with IT teams and business stakeholders to define and refine requirements. Provide technical leadership and mentorship to junior developers.

Vacancy posted 17 hours ago
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