Senior Payment Program Manager

Job Description

Sr Payment Program Manager

Charlotte, NC, or New Jersey

Need Citizens

Key Responsibilities

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• Lead end-to-end delivery of Payments technology initiatives , from planning and requirements through implementation and production rollout.
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• Coordinate across Business, Product, Architecture, Development, QA, Infrastructure, Operations, and vendor teams .
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• Drive governance meetings, status reporting, RAID management, dependency tracking, and executive/client communications.
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• Partner with Business Analysts and Product teams to ensure business requirements and payment-processing needs are translated into executable delivery plans.
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• Coordinate application, integration, testing, certification, deployment, and production-readiness activities.
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• Identify delivery risks and blockers proactively and drive them to closure.
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• Manage Agile ceremonies, release planning, deliverables, and cross-team dependencies.
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• Provide concise project health, milestone, risk, and escalation reporting to senior stakeholders.
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Required Skills

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• Strong Program Management experience in Banking or Financial Services.
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• Hands-on experience managing Payments programs .
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• Knowledge of payment-processing lifecycle and payment systems.
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• Strong Agile/Scrum delivery experience.
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• Excellent stakeholder management, communication, risk management, dependency management, and executive reporting skills.
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• Ability to manage distributed onsite/offshore technology teams.
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• Good understanding of enterprise applications, APIs, integrations, databases, and production environments.
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Preferred Payments Knowledge

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• ISO 20022
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• Strong BFSI domain experience
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• ACH / Wire / Real-Time Payments
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• SWIFT and payment messaging
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• Commercial Banking Payments
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• Payment processing, reconciliation, exceptions, and settlement
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• Payment modernization/transformation programs
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• commercial banking payment processing
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