Market & Program Analyst, Professional & Custom Training

Reports To: Executive Director, Employer Education Position Status: FT - Full-Time Posted Pay Range: $60,678 - $75,848 Turn Market Insights Into Workforce Impact as a Market & Program Analyst at CWI! Are you passionate about using data to shape programs that meet real workforce needs? The College of Western Idaho (CWI) is seeking a Market & Program Analyst to support the Professional and Custom Training (PACT) team by analyzing labor market trends, evaluating program effectiveness, and translating insights into actionable strategies. In this role, you’ll combine data analysis, program evaluation, and operational support to help ensure workforce development programs remain responsive, impactful, and aligned with employer and student needs. Why Join CWI? CWI’s Workforce Development and PACT initiatives are designed to meet the evolving needs of Idaho’s employers and learners. As a Market & Program Analyst, you’ll play a key role in shaping program strategy—identifying emerging opportunities, improving outcomes, and helping scale innovative training solutions that drive economic and career growth. This position is grant‑funded, and continued employment is contingent upon ongoing grant funding. Benefits: Premium healthcare plans 11%+ employer retirement contributions Tuition discounts Generous personal leave Professional development opportunities Market Analysis & Strategic Insight: Conduct labor market and industry research to identify workforce trends, skill gaps, and emerging opportunities Analyze economic and industry data to inform employer education and workforce development strategies Forecast training needs and provide recommendations to refine, expand, or pivot program offerings Share insights that support data‑informed decision‑making for current and future learning investments Program Evaluation & Continuous Improvement: Evaluate effectiveness of workforce training programs using performance data, learner feedback, and outcomes analysis Identify areas for improvement and recommend enhancements to increase program impact and scalability Connect survey data, market insights, and operational outcomes to support strategic planning and prioritization Support continuous improvement efforts across employer‑focused learning initiatives Data Systems, Reporting & Operations: Manage and optimize CRM workflows and reporting processes to support program delivery and tracking Develop and maintain systems for collecting program feedback from students, employers, and stakeholders Partner with data and analytics teams to build dashboards and reporting tools that communicate program performance Ensure data accuracy and consistency across systems used for workforce development programs Reporting & Cross‑Functional Collaboration: Prepare reports, dashboards, and presentations that translate complex data into clear, actionable insights Collaborate with internal teams, employers, and community partners to align programming with workforce needs Support grant reporting and compliance by maintaining accurate data and documenting program outcomes Communicate findings effectively to both technical and non‑technical audiences What We’re Looking For: Bachelor’s degree in Business Administration, Economics, Data Science, or a related field Five (5) years of relevant experience in market analysis, program evaluation, workforce development, or a related field Strong analytical and problem‑solving skills with the ability to interpret complex data sets Experience using data tools such as Excel, Power BI, SQL, or Tableau Strong communication and presentation skills, including the ability to translate data into actionable insights Experience supporting strategic decision‑making through analysis and recommendations Additional Instructions For Applicants: Most positions at CWI are in‑person and based on campus. While some roles may allow up to two remote workdays per week, eligibility for remote work is determined on a case‑by‑case basis at the hiring manager's discretion. All candidates must reside within, or be willing to relocate to, a reasonable commuting distance from CWI. Employment visa sponsorship is not available for this position. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, gender identity, sexual orientation, or any other applicable legally protected status. #J-18808-Ljbffr College of Western Idaho