Sales-Marketing - Director Sales, HME

National Director, Sales & MarketingThrive Skilled Pediatric Care's purpose is simple, to provide high quality clinical home care to medically fragile children so they can grow and flourish to their full potential. We deliver this through our commitment to our purpose, our passion for what we do, and our pride in contributing to the health and wellbeing of children and their families.As a member of the HME Division Senior Leadership team, the National Director, Sales & Marketing leads all sales and marketing efforts, including strategy and business development activities that require professional contact with medical providers, hospitals/facilities, professional associations, and other health related groups and institutions, to apprise them of Thrive SPC's Home Medical Equipment services. The National Director, Sales & Marketing will implement training programs and protocols that provide team members with the knowledge, skills, and abilities to effectively represent Thrive SPC in the home medical equipment market. Responsible for monitoring service provision through ongoing quality assurance sales calls with referral source contacts and serve as a public awareness representative for Thrive SPC. The National Director, Sales & Marketing will partner with the National Resource Center Marketing team to drive involvement in public education and community activities relative to home health care services and durable medical equipment.Minimum Hiring RequirementsMust possess a bachelor's degree in marketing, business, communications, or a related health field, and/or equivalent years of experienceMinimum of 10 years' sales experience, preferably 7+ years in durable/home medical equipment and/or in-home care or health care. Experience in matrix leadership preferredDemonstrated experience leading a teamDemonstrated success in consistently delivering on expected sales performanceDemonstrated success in establishing long-term relationships and partnerships with a broad range of people and institutionsProven ability to develop, implement, and execute a sales and marketing planPossess a desire to help others grow and learnExcellent oral/written communication and interpersonal skillsRequires proficiency in MS Office (Word, Excel, Outlook, PowerPoint)Active involvement in local industry/trade groupsValid driver's license in good standingEssential ResponsibilitiesResponsible for identifying, developing and executing strategic growth opportunities for the HME divisionDrive business development activities and help establish strong relationships with new and existing referral sourcesIdentify and drive best practices throughout the sales organizationPartner with Senior Vice President Operations, - HME and HME Division Controller to establish the annual budgetMeet or exceed quarterly and annual goalsPartner with Service Division Location Leaders to ensure company goals are met with shared Area Manager resourcesEnsure all compliance standards are met or exceededManage HME Area Manager Team in the execution of the specific regional business plansMentor, develop and upgrade the overall capabilities of the sales organizationEstablish onboarding program for new Area Managers and all ongoing training protocolsCreate and manage sales team performance metrics and goalsLead by example: hands-on, field-oriented leadership style that provides energy, passion and direction for the teamPlay an active role in the interview process for Area Manager openingsPartner with National Resource Center Marketing team on creating or updating all marketing materialsMeets with new referral sources, key accounts, assisting the sales team with establishing relationships, prospecting, negotiating, and maintaining business relationshipsConduct ongoing meetings with referral sources and other applicable health professionals to monitor quality assurance issues and facilitate education regarding Thrive SPC servicesImplement new Thrive SPC programs and protocols with the goal of providing higher quality client services, improving internal and external communication, and addressing concerns or problem areas raised by clients, families, physicians, and other entities receiving servicesParticipate in community education functions, such as public speaking at community group meetings or awareness events and provide education on pediatric home health services available through Thrive SPC as appropriateOversee timely submission of sales plans, activity, account profiles, expense reports, and other documentsOther duties as assignedKnowledge and SkillsAbility to function as a polite and cooperative team member with a positive attitudeHigh degree of integrity – maintains confidentiality, supports mission, vision and values, conducts self in professional manner; adheres to company policies and proceduresProven ability to promote teamwork and cooperation within and across departmentsHigh level of initiativeTechnically proficient in applicable software and systemsCan work effectively in both independently and in a team environmentStrong analytical and problem-solving skillsHigh level of detail orientationProfessional and effective verbal and written communicationsCore Competencies / AttributesEmbraces Healthy Organization culture and practices and promotes ThriveSPC's Core ValuesGains the trust of others through truthful communications and honest, constructive feedbackCreates an employer-of-choice culture by modeling high performance and behavior standards and holding team members accountable by providing regular performance review and assessment and ongoing feedbackHigh comfort level engaging in and resolving conflict in an emotionally intelligent mannerDemonstrates empathy for the concerns of others within and outside the organizationAlways acts with the greater good of our clients and organization in mindRelates well to people at all levels inside and outside of the organizationMakes good decisions based on analysis, wisdom, experience, and judgmentSolves difficult problems through rigorous analysis, probing of resources, and looking beyond the obviousConsistently exceeds goals and pushes self and others to excellenceTravel RequirementsExtensive travel as required, self-scheduled by National Director, Sales & MarketingEssential Physical Demands & RisksPhysical Demands:Frequently remain in a stationary positionOccasional moving about, particularly within the office, or moving about in and to travel to patient homesOccasional repetitive use of hands/arms, legs, and/or neck/back, particularly concerning patient care, vehicle use, typing, writing, phone & computer use, grasping, transporting objectsContinuous communication: verbal and written, in-person, phone, and electronicOccasional lifting, transport, and positioning of up to 60 pounds, particularly concerning medical equipment and patient careOccasional moving, such as reaching and reaching overhead, pushing and pulling, bending over, crouching and kneeling, all particularly concerning, but not limited to, patient care and medical equipmentOccasional fine manipulation, coordination, and grasping, particularly concerning patient care and medical equipmentOccasional ability to inspect patients and medical equipmentOccasional ability to be alerted by patients, caregivers, and alarms, including but not limited to, alarms with flashing lights or sirens, particularly concerning medical equipmentOccasional ability to traverse to and within patient properties, which are preceded by and contain a variety of terrainOccasional effective handling of stress and emotions, particularly concerning patient care and employee relationsFrequent analytical thinking, particularly concerning problem resolutionFrequent use of a laptop computer and desktop setupOccasional operation of a vehicleThe ability to work without supervisionThe ability to learn and follow process manualsRisk Hazards:Occasional risk of sharp objects and toolsOccasional risk of mechanical equipment and moving parts, particularly concerning medical equipmentOccasional risk of chemical hazardsFrequent risk of biological hazardsContinuous low to moderate noiseOccasional slippery floors/surfacesOccasional risk of electrical hazardsOccasional risk of dustContinuous working aloneOccasional working with othersOccasional exposure to outside environment: heat, cold, humidityOccasional risk of the varying environments of patient homes, which could include but are not limited to: heat, cold, dirty air, dust, odors, fumes, gases, noise, wet and/or slippery