SaaS Customer Care Specialist — First-Contact Resolver

UWorld

UWorld, based in Dallas, Texas, is seeking a Customer Care Specialist to join our growing team. This full-time position will service students preparing for high-stakes exams, requiring clear communication and quick reactions to technical and product inquiries. The ideal candidate will have at least 2 years of customer support experience and will be responsible for providing first contact resolutions, logging issues in our ticketing system, and ensuring customer service excellence. Benefits include competitive compensation, paid time off, and comprehensive packages. #J-18808-Ljbffr UWorld

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the SaaS Customer Care Specialist — First-Contact Resolver in Coppell, TX vacancy

Customer Care Specialist
...opening on our growing Customer Care team. Based in... ...a Customer Care Specialist to serve as a primary point of contact for our end-users.... ...with the goal of first contact resolution... ...role. Experience in SaaS, software support... ...resolution Manage and resolve technical and...
Suggested
Full time
Local area
Weekend work
UWorld
Coppell, TX
1 day ago
Territory Sales Representative
$65k - $110k
...accelerate growth? American First Finance is seeking a... ...high levels of customer satisfaction through consistent... ...merchant services, or SaaS preferred. Bilingual... ...of employment, please contact Human Resources at Recruiter... ...agreement to resolve disputes. #J-18808-Ljbffr...
Suggested
FIRST CASH FINANCIAL SERVICES INC
Coppell, TX
2 days ago
Customer Support Specialist
...The Role: Customer Support Specialist Who You Are: You’re the calm voice on the other end of the... ...center style support role, you are the first point of contact for customers calling in with... ...through step-by-step troubleshooting to resolve equipment issues Schedule service...
Suggested
Temporary work
Local area
Night shift
Kings-III-Emergency-Communication
Coppell, TX
2 days ago
Customer Care Specialist
...Customer Care Specialist Local candidates highly preferred! UWorld has a full-time opening on our... ...to serve as a primary point of contact for our end-users. Our users are students... ...0%) and phone (20%), with the goal of first contact resolution. The candidate must...
Suggested
Full time
Local area
UWorld
Coppell, TX
1 day ago
Customer Service Specialist 1
...Customer Service Specialist 1 At RoundPoint, our customers are at the heart... ...Specialist 1, you'll be their first point of contact to provide support... ...always the same: deliver a caring, helpful, and clear experience... ...Research and resolve customer issues and escalate...
Suggested
Work at office
Two Harbors Investment Corp.
Coppell, TX
9 days ago
Customer Care & Store Support Specialist
JOB DESCRIPTION The Customer Care & Store Support Specialist serves as a vital operational bridge between field... ...inquiries and escalated customer concerns, resolving issues with professionalism,... ...: serve as the primary point of contact for store operational inquiries. Translate...
Work at office
Immediate start
Remote work
Work from home
Home office
Shift work
At Home Group Inc.
Coppell, TX
1 day ago
Customer Service Representative - Seller Operations
$37k
...Customer Service Representative - Seller Operations Vivid Seats... ...will serve as a key point of contact for our sellers and customers... ...responsible for managing inquiries, resolving order-related issues, and... ...will progress in the first 30, 60, and 90 days by: 30...
Full time
Work at office
Flexible hours
Vivid Seats
Coppell, TX
11 hours ago
Service Sales Representative - First Aid and Safety
Title: Service Sales Representative - First Aid and Safety Location: Coppell, TX, US, 75019 Requisition Number: 225100 Job Description... ...include developing and maintaining relationships with customers; replacingused and/or outdated products;servicingany safety equipment...
Full time
Local area
Shift work
Day shift
Cintas
Coppell, TX
3 days ago
Eye Wash Service Sales Representative - First Aid and Safety
...Eye Wash Service Sales Representative - First Aid and Safety Cintas is seeking an Eye Wash Service Sales Representative - First... ...Safety. Responsibilities include servicing and maintaining our customers' eye wash stations using our top-of-the-line service equipment;...
Full time
Local area
Shift work
Day shift
Cintas
Coppell, TX
1 day ago
First Aid & Safety Service Sales Rep
...days) to receive an alert: Title: Service Sales Representative - First Aid and Safety Location: Coppell, TX, US, 75019 Requisition... ...Responsibilities include developing and maintaining relationships with customers; replacingused and/or outdated products;servicingany safety...
Full time
Local area
Shift work
Day shift
Cintas
Coppell, TX
4 days ago
Service Representative - Eyewash/WaterBreak
...of products. This role will provide customers with a service that thoroughly... ...WaterBreak line of products to Cintas First Aid and Safety (FAS) customers. Key... ...maintain a rapport with each customer contact to prevent lost business. Resolve customer concerns by developing a...
Full time
Local area
Shift work
Day shift
Cintas
Coppell, TX
3 days ago
SPANISH TOLL PROCESSING CALL CENTER REPRESENTATIVE (Full-Time)
...Customer Service Representative Customer Service Representative... ...across the country to resolve support issues, sell... ...inbound and outbound contacts in a courteous, timely,... ...as needed Ensure first call resolution through... ..., family or medical care leave, gender identity...
Full time
Temporary work
Work experience placement
Casual work
Work at office
Local area
Work from home
Shift work
MCI
Euless, TX
3 days ago
Call Center Representative (FULL-TIME)
...POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE... ...across the country to resolve support issues, sell new... ...Handle inbound and outbound contacts in a courteous, timely,... ...as needed Ensure first call resolution through... ...color, family or medical care leave, gender identity...
Full time
Temporary work
Work experience placement
Casual work
Work at office
Local area
Shift work
MCI Careers
Farmers Branch, TX
2 days ago
Call Center Representative (FULL-TIME)
...Customer Service Representative Supporting Commercial And Public Sector... ...week across the country to resolve support issues, sell new... ...Handle inbound and outbound contacts in a courteous, timely, and professional... ...as needed Ensure first call resolution through problems...
Full time
Work experience placement
Work at office
Shift work
MCI
Grapevine, TX
3 days ago
Entry-Level Call Center Agent
...support inbound and outbound customer service and sales... ...across the country to resolve support issues, sell new... ...Handle inbound and outbound contacts in a courteous, timely,... ...manner Ensure first call resolution through... ...color, family or medical care leave, gender identity...
Full time
Temporary work
Work experience placement
Casual work
Work at office
Local area
MCI Careers
Farmers Branch, TX
2 days ago
Call Center Agent
$13.1 - $17.25 per hour
...countries. We deliver Customer Experience (CX), Business... ...services. Our contact centers are powered by... ...delivering exceptional service, resolving inquiries, and promoting... ...about customer care. We offer flexible scheduling... ...efficiently, aiming for first-call resolution Research...
Full time
Contract work
Temporary work
Part time
Casual work
Work at office
Local area
Remote work
Flexible hours
ValorVIP
Farmers Branch, TX
2 days ago
Call Center Representative (Flexible Schedule)
$13.1 - $17.25 per hour
...countries. We deliver Customer Experience (CX), Business... ...services. Our contact centers are powered by... ...across the country to resolve support issues, sell new... ...effectively, aiming for first-call resolution Research... ...color, family or medical care leave, gender identity...
Full time
Contract work
Temporary work
Part time
Casual work
Work at office
Local area
Remote work
Flexible hours
ValorVIP
Farmers Branch, TX
2 days ago
Spanish Tolling Call Center Representative (Entry-Level)
$17 - $19 per hour
...countries. We deliver Customer Experience (CX), Business... ...services. Our contact centers are powered by... ...with customer inquiries, resolve disputes, process payments... ...resolution as needed Ensure first call resolution through... ..., family or medical care leave, gender identity...
Full time
Contract work
Temporary work
Work experience placement
Casual work
Work at office
Local area
Remote work
ValorVIP
Farmers Branch, TX
2 days ago
Call Center Agent
...countries. We deliver Customer Experience (CX), Business... ...services. Our contact centers are powered by... ...delivering exceptional service, resolving inquiries, and promoting... ...about customer care. We offer flexible scheduling... ...efficiently, aiming for first-call resolution Research...
Full time
Temporary work
Part time
Casual work
Work at office
Local area
Remote work
Flexible hours
MCI Careers
Farmers Branch, TX
2 days ago
Sales Operations Specialist
...COMPANY Lanvera is a leading Customer Communications... ...ROLE The Sales Operations Specialist plays a critical role in... ...publications for contact moves, mergers, and other... ...Salesforce. Serve as the first point of contact for inbound... ...within a technology or SaaS environment Experience...
Contract work
Work at office
Lanvera
Coppell, TX
3 days ago
Pharmacy Customer Care Specialist — Onsite & Growth
$20.5 per hour
...LLC is seeking a Full-Time Pharmacy Customer Care Representative based in Colleyville, Texas. In this role, you will be the first point of contact for patients, providing support through... ..., answering inquiries, and resolving concerns with professionalism. The position...
Hourly pay
Full time
SynergenX Health Holdings LLC
Colleyville, TX
1 day ago
Spanish Tolling Call Center Representative (Entry-Level)
...multiple countries. We deliver Customer Experience (CX), Business... ...and financial services. Our contact centers are powered by both on... ...assist with customer inquiries, resolve disputes, process payments,... ...resolution as needed Ensure first call resolution through...
Full time
Temporary work
Work experience placement
Casual work
Work at office
Remote work
MCI
Carrollton, TX
3 days ago
Call Center Representative
...countries. We deliver Customer Experience (CX), Business... ...services. Our contact centers are powered by... ...across the country to resolve support issues, sell new... ...customer issues on the first call through effective... ...color, family or medical care leave, gender identity...
Full time
Temporary work
Casual work
Work at office
Local area
Remote work
MCI Careers
Farmers Branch, TX
2 days ago
Call Center Representative (Flexible Schedule)
...countries. We deliver Customer Experience (CX), Business... ...services. Our contact centers are powered by... ...across the country to resolve support issues, sell new... ...effectively, aiming for first-call resolution Research... ...color, family or medical care leave, gender identity...
Full time
Temporary work
Part time
Casual work
Work at office
Local area
Remote work
Flexible hours
MCI Careers
Farmers Branch, TX
2 days ago
Bilingual Call Center Representative
...countries. We deliver Customer Experience (CX), Business... ...services. Our contact centers are powered by... ...customers across the country, resolving inquiries, troubleshooting... ...management Ensure first-call resolution through... ...color, family or medical care leave, gender identity...
Full time
Temporary work
Casual work
Work at office
Local area
Remote work
MCI Careers
Farmers Branch, TX
2 days ago
Billing Call Center Representative
...focused on transforming patient care in oncology, anatomic... ...carriers using multiple resources to resolve inquiries while on the phone.... ...degree of public and professional contact. This is a fully on-site... ...Utilizes expert problem solving and customer service skills to respond to...
Full time
Work experience placement
Work at office
Flexible hours
Fulgent Therapeutics
Coppell, TX
1 day ago
Product Support Specialist
$75k - $90k
..., Tinman®, andthe first voice-basedAI mortgageassistant... ...a Product Support Specialist at Better, you act... ...our various customers and our product/... ...role, you will resolve complex technical... ...experience in a SaaS support role. Excellent... ...designed to care for their health,...
Full time
Part time
Immediate start
Flexible hours
Medium
Irving, TX
13 hours ago
Call Center Representative - Roadside Assistance
$18.85 per hour
...Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing distress on the roads. As... ...possible shift adjustments. What You Will Need: Prior customer service experience. Call Center experience is preferred. Bilingual...
Hourly pay
Full time
Immediate start
Remote work
Work from home
Shift work
Afternoon shift
AAA
Coppell, TX
3 days ago
10173 - Customer Service Representative
...Customer Service Representative BLU National Offices - Coppell, TX 75019 Overview... ...focusing on support, and ensuring issues are resolved in a timely manner with a focus on productivity... ...results so that analysis is right the first time. Aptitude to understand the...
Full time
Flexible hours
Shift work
Barcel USA
Coppell, TX
1 day ago
Universal Customer Support Representative
$20 per hour
...Universal Customer Support Representative (Inbound) Compensation... ...customer service while efficiently resolving billing, account, and basic... ...concerns during the first interaction whenever possible... ...metrics, including: First Contact Resolution (FCR): Resolving the...
Work at office
Work from home
Weekend work
Afternoon shift
RISE Internet
Irving, TX
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to SaaS Customer Care Specialist — First-Contact Resolver. Be the first to apply!