Studio Manager

Studio Manager

Our F45 family is looking to grow our management team. As Studio Manager, you will be responsible for providing leadership and direction to the team at this studio. As the lead for the customer service and example for member acquisition and retention function, the Studio Manager must execute our lead generation/marketing strategies plan to increase fitness membership sales, as well as promote the health and wellness benefits associated with a healthy lifestyle. The Studio Manager is not only a mentor, but an Ambassador of our brand, and a proven leader.

Key Responsibilities:

• Create, properly manage and exceed, all Sales and Operational budgets
• Drive financial plans and increase gross margins of the business through optimal programming experience and capacity utilization
• Follow annual marketing plan for social media, digital/print marketing, and community events
• Ensure all Front Desk systems and studio practices/processes are adhered to, including member check-in, execution of selling memberships and customer care retention calls.
• Ensure a consistent sales effort is maintained at all times by providing weekly sales goals and contests/incentive-based motivation, including establishing, expanding, and tracking outreach initiatives and strategic partnerships with local businesses, community groups, and charitable organizations
• Recruit, train and deliver the training program for all staff
• Maintain and grow the total membership base with in studio sales and performance guidelines. Overseas all staff training and execution of the new member intake and follow through to acquire new business on first day of trial.
• Increase studio conversion rate and achieve client retention goals
• Drive client referral program
• Maintain top-notch cleanliness, appearance, and organization of the studio and inventory
• Demonstrate positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity and professionalism to both clients and internal staff
• Ensure studio branding by adhering to company guidelines and values
• Maintain strong working knowledge of our small-group training programs by participating in at least two (2) training sessions per week
• Collaborate with Owner and COO to oversee all day-to-day operations and overall studio performance.

Qualifications:

• Bachelor's Degree or equivalent work experience, required
• 2+ years of proven sales leadership in the Health & Fitness industry required
• Must have Personal Training Certification through a nationally recognized organization
• Must have CPR/AED/First Aid Certification
• 3+ years of management experience, including directly overseeing all aspects of staff management from hiring, training, supporting, disciplining, and terminating
• Must have outstanding experience delivering high-quality customer service, excellent communication, organizational, and written skills
• Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients
• Ability to work independently and collaborate with Studio Owner, Sales Associates, and client
• Highly organized with the ability to prioritize and meet deadlines
• Computer proficiency with MS Office programs, MindBody Online, GloFox, as well as various media platforms

Compensation: $40,000.00 - $55,000.00 per year

We embody and live our brand. We are natural team players who have big ideas. We know that a strong team is a diverse team, and we use diversity as a means to get creative and build a company that changes lives. Most importantly, at F45, we care about each other. We have fun, solve problems and hand out a ton of high-fives.