Guest Service Supervisor

Spare Time Leadership RoleWhat You'll Do:Lead and support the front desk teamKeep the front-of-house clean, organized, and guest-readyOversee our lanes, arcade, and attractions throughout the dayHelp schedule staff and cover eventsTrain and coach front desk staff and portersAnswer guest questions in person and over the phoneJump in to solve problems and keep the fun flowingOperate the POS system and handle transactionsMake announcements, promote specials, and hype up the energyComplete opening and closing dutiesWatch for safety issues, respond to incidents, and complete reportsHelp with equipment checks, supplies, vending, and anything needed to keep the place movingWhat We're Looking For:A high school diploma or equivalentTwo years of guest service experienceOne to two years of supervisory or lead experienceStrong communication, confidence, and organizationSomeone who thrives in a busy, loud, high-energy environmentWhat It's Like Here:Lights. Music. Lanes. Arcade action. Kids. Parties. Leagues. You're on your feet, helping people, problem-solving, and making the day better for everyone who walks in.If you want a leadership role that is upbeat, hands-on, and actually fun, apply now and come be part of the Spare Time crew.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.