Program Specialist II

Job Title

Responsibilities

• Oversee administrative processes to ensure accurate and timely data collection and entry; analyze data, develop reports, and provide recommendations based on the data

• Organize and coordinate training classes to ensure successful program implementation and accessibility for all members

• Oversee online enrollment system for New Hire Orientation, Skills Workshops and other programs offered to PCAs

• Provide input to the Program Manager and Regional Director to help shape the homecare program and provide ongoing feedback

• Work with facilitators/vendors to evaluate programs and conduct continuous improvement of education programs; develop, design, and implement assessment tools and workshops

• Establish and cultivate relationships with key union and management representatives at participating facilities

• Perform additional duties and projects as assigned by management

Qualifications

• Bachelor's degree in Education, Training, or equivalent years of work experience required, Master's degree preferred

• Minimum three (3) years experience in adult education, training or workforce development required

• Proficiency in MS Word and Excel required

• Knowledge of career and educational pathways and degree programs in the health care field

• Knowledge of best practices in educational and career practices

• Demonstrated ability to work independently

• Demonstrated accomplishment and experience in designing, planning, implementing, and evaluating education and/or training programs, preparing and managing budgets, and working in teams

• Excellent organizational, record keeping, and communications skills both oral and written

• Ability to work independently, prioritize and multitask; able to support multiple training programs

• Ability to work flexible hours including some evenings and weekends required