Product Manager

The Product Manager, ERP is responsible for the strategy, roadmap, and day-to-day oversight of the company's ERP systems, currently Microsoft Dynamics NAV (Navision) and Deltek Costpoint. This role will lead the upcoming upgrade from Microsoft Dynamics NAV to Microsoft Dynamics 365 Business Central, managing that project from planning through go-live, while also serving as a secondary product manager for Deltek Costpoint. The Product Manager evaluates existing ERP functionality, prioritizes enhancement requests from business process owners, and functions at times as business analyst, project manager, QA/tester, and trainer throughout the system development lifecycle. This position requires strong communication skills to translate between finance/accounting stakeholders and technical implementation teams, and may oversee internal staff and/or external implementation partners for the duration of the NAV-to-Business Central project.Primary Position Tasks:Serve as the primary business point of contact for Microsoft Dynamics NAV/Business Central and secondary/backup for Deltek CostpointLead and manage the upgrade project from Microsoft Dynamics NAV (Navision) to Microsoft Dynamics 365 Business Central, including planning, requirements gathering, partner/vendor coordination, testing, cutover, and post-go-live supportServe as the ongoing business owner for Deltek Costpoint, including enhancement requests, configuration changes, and issue triage/escalation/resolutionBuild and maintain the ERP product roadmap, leveraging business priorities and product/market knowledgeScope proposed system modifications and enhancement requests for level of effort and return on investmentPartner with Finance, Accounting, Supply Chain, and other business process owners to gather requirements and prioritize the ERP roadmapMonitor and continually enhance ERP effectiveness, data integrity, and user adoption across Business Central and CostpointContribute to documentation for projects, bug fixes, testing plans, and application planningBe highly responsive, flexible and collaborativeOther business duties as assignedMinimum Education/Certification/Experience Requirements:BS or BA in Business, Accounting, or a related field, or equivalent experience5+ years of experience working in Business Operations, Business Applications, or ERP administration/supportKnowledge of standard software development lifecycle (SDLC)Preferred Education/Certification/Experience:Finance or accounting backgroundERP experience — Microsoft Dynamics Business Central (Deltek Costpoint a plus)Product Management experienceExperience overseeing Supply Chain automation and/or AI initiatives a plusExperience querying data using SQLKnowledge, Skills and Abilities:Ability to multi-task across multiple concurrent ERP projects and initiativesProficiency in Office 365Strong written and verbal communication skills, with the ability to translate between business and technical stakeholdersExperience managing vendor and implementation partner relationshipsEssential ElementsThis position is an office/home office position that requires remaining in a stationary position for multiple hours throughout the workday. This position requires the ability to continuously communicate with co-workers throughout the day utilizing Red River approved and/or provided communication tools and equipment.Special Requirements:This position will operate from the location specified above, with up to 5% travel to office and/or partner sites.Job SummaryRequisition Number: FUNCT001017Job Category: Business OperationsSchedule: Full-Time