Optician

Job Description

Job Description

At Complete Family Eye Care, we’re committed to providing exceptional vision care with a personal touch. We're currently seeking a professional and skilled Optician with prior experience who thrives in a dynamic, patient-focused environment. If you're passionate about helping people look and see their best we would love to hear from you! Apply today! Responsibilities

• Greet patients and assist them in selecting eyeglass frames that fit their prescription, style preferences, face shape, and budget

• Educate patients about lens options, coatings, and benefits tailored to their lifestyle and vision needs

• Provide accurate information about insurance coverage, pricing, and promotional offerings

• Deliver exceptional customer service throughout the eyewear purchasing and fitting process

• Take precise facial and optical measurements (e.g., pupillary distance, segment height)

• Fit, repair, and adjust glasses to ensure optimal comfort, alignment, and functionality

• Ensure compliance with HIPAA and industry-specific standards for patient care and product handling

• Accurately and efficiently enter all patient information in the EHR system and maintain well organized and concise record keeping   

• Minimum 1–2 years of prior experience in an optical setting, either private practice, retail, or clinical

• Proficient in interpreting and applying optical prescriptions

• Strong knowledge of lens types , coatings, materials, and frame adjustments

• Familiarity with vision insurance plans (e.g., VSP, Eyemed, Spectera)

• Skilled in performing accurate optical measurements (e.g., PD, seg height, frame fitting)

• Ability to identify and troubleshoot eyewear issues, perform repairs and adjustments

• Comfortable using optical equipment/software (lensometers, EHR, frame tracing systems, lab tools)

• Strong interpersonal skills with a focus on empathy, patience, and professionalism