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IT / Information Security Analyst II

Bloom Credit, Inc.

Job Description

Job Description

IT / Information Security Analyst II

About the role

Bloom Credit is hiring an IT / Information Security Analyst II to own day-to-day IT operations and hands-on security work across a fully remote Mac fleet. This is a combined role: roughly 50/50 IT and IS in theory, with the mix shifting by project and business need.

You will work with strong support from the Head of IT/IS and partner across the entire organization—engineering, compliance, product, people ops, and other functions—as identity, devices, access, and security touch every team. You operate with high autonomy in a remote environment.

We maintain SOC 2 and PCI DSS (self-attested) obligations. Experience supporting audits and evidence collection is valued.

What you'll own (Analyst II) IT operations
  • Endpoint lifecycle for a remote Mac fleet (provisioning, configuration, support, offboarding)
  • Identity and access: JumpCloud directory / IdP / MDM, SSO app lifecycle, joiner–mover–leaver flows
  • Google Workspace administration (mail, groups, Drive, Meet) and related automation where useful
  • Helpdesk / end-user support: clear triage, resolution, and documentation
  • Asset lifecycle coordination (procurement, shipping, disposition) with existing tooling
  • Prefer native integrations and scripted automation over repetitive console click-ops; keep manual break-glass and validation paths documented
Information security
  • CrowdStrike EDR health, detections, containment, and response coordination
  • DLP controls and data-handling practices in daily ops, including policy tuning and exception handling
  • SIEM / security signal work in Datadog (alerting, investigation support, tuning with stakeholders)
  • Security hygiene: least privilege, access reviews, device posture, exception handling
  • Support SOC 2 and PCI evidence gathering with Compliance; keep controls operational, not theoretical
  • Zero Trust mindset preferred (identity-centric access, device trust, least privilege)—not required if you learn fast in this model
What you'll own (Analyst II) IT operations
  • Endpoint lifecycle for a remote Mac fleet (provisioning, configuration, support, offboarding)
  • Identity and access: JumpCloud directory / IdP / MDM, SSO app lifecycle, joiner–mover–leaver flows
  • Google Workspace administration (mail, groups, Drive, Meet) and related automation where useful
  • Helpdesk / end-user support: clear triage, resolution, and documentation
  • Asset lifecycle coordination (procurement, shipping, disposition) with existing tooling
  • Prefer native integrations and scripted automation over repetitive console click-ops; keep manual break-glass and validation paths documented
Information security
  • CrowdStrike EDR health, detections, containment, and response coordination
  • DLP controls and data-handling practices in daily ops, including policy tuning and exception handling
  • SIEM / security signal work in Datadog (alerting, investigation support, tuning with stakeholders)
  • Security hygiene: least privilege, access reviews, device posture, exception handling
  • Support SOC 2 and PCI evidence gathering with Compliance; keep controls operational, not theoretical
  • Zero Trust mindset preferred (identity-centric access, device trust, least privilege)—not required if you learn fast in this model
Education and credentials

No single path is required. Degrees, certifications, and on-the-job experience are weighed equally.

  • College - Associate's or bachelor's in IT, cybersecurity, CS, or related—or equivalent practical experience
  • Certifications - 1–2 relevant certs (e.g. Security+, Google Workspace Admin, JumpCloud, CrowdStrike, CySA+, GSEC) or equivalent demonstrated depth
  • On-the-job - ~4–6 years with ownership beyond ticket-only work; can run identity/endpoint/security ops with light oversight
How we work
  • Fully remote; no traditional office network—access is identity- and device-centric
  • Prefer native vendor integrations, then maintained scripts/automation, then console click-ops when that is the right business case
  • High-impact actions require clear scope, blast radius, and rollback thinking; Head of IT/IS approves before execution
  • Head of IT/IS available for support, escalation, and prioritization—not day-to-day micromanagement
Soft skills that matter here
  • Clear, concise written communication across the org
  • Calm triage under interruption (helpdesk + security signals)
  • Ownership of outcomes without waiting to be told
  • Collaborative posture—enable teams, don't gatekeep for its own sake
Vacancy posted 1 day ago
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