Global IT Business Analysis Senior Manager

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise. Pay Range: $150kSr. Manager WMS Migration – NEXTGEN TransformationJob PurposeThe Sr. Manager WMS Migration – NEXTGEN Transformation is responsible for leading the North American warehouse management system transformation portfolio, overseeing the migration of more than 70 contract logistics sites and customers from legacy warehouse management systems to the Manhattan Active platform, including Manhattan Active Warehouse Management (MAWM) and Manhattan Active Order Management (MAO).As the transformation program moves from pilot phase to large-scale deployment, the role is accountable for driving a multi-year rollout strategy, with an initial objective of delivering approximately 30 site migrations within 2.5 years. Working in close collaboration with the Global Center of Excellence (CoE), the position combines strategic portfolio governance with hands-on program delivery leadership. The incumbent is responsible for roadmap development, financial and resource management, stakeholder engagement, vendor management, and successful program execution while ensuring alignment with global standards and templates.Key ResponsibilitiesPortfolio Strategy and GovernanceLead the North American WMS transformation portfolio across sites and customers in the United States, Canada, and Mexico. Develop and maintain the migration roadmap, including deployment waves, site prioritization, resource planning, and dependency management. Govern multiple concurrent implementations and establish portfolio governance processes, decision-making forums, escalation mechanisms, and reporting standards. Communicate program status, risks, financial performance, and strategic decisions to regional and global leadership while ensuring a balance between executive oversight and operational execution.Deployment ManagementLead the transition from pilot completion into large-scale rollout. Ensure all projects follow a structured implementation methodology covering requirements gathering, solution validation, system configuration, integrations, testing, data migration, operational readiness, cutover, go-live, hypercare, and transition to support. Monitor project readiness, critical paths, resource constraints, and operational risks while ensuring stable deployments with minimal impact on customer service and warehouse operations. Drive recovery plans and corrective actions when projects encounter scope, schedule, quality, or readiness challenges. Support go-live and hypercare activities, including evening and weekend coverage when necessary.Global Template GovernanceEnsure consistent adoption of the Manhattan Active global template defined by the Global CoE. Govern exception management processes, evaluate site-specific requirements, escalate design gaps and regional requirements, and coordinate approved template enhancements. Promote continuous improvement by capturing and applying lessons learned to increase deployment quality, efficiency, and repeatability across the portfolio.Financial and Resource ManagementManage an annual transformation budget exceeding $5 million. Oversee forecasting, budget tracking, cost control, variance analysis, and financial risk management. Align project demand with available internal and external resources, prioritize investments according to business value and deployment readiness, and ensure portfolio decisions consider operational, technical, financial, and customer impacts.Customer and Executive Stakeholder ManagementAct as a senior technology delivery partner for contract logistics customers. Develop strong relationships with customer executives, operations leaders, regional management teams, and global technology stakeholders. Manage escalations, facilitate cross-functional issue resolution, and maintain alignment on project scope, timelines, readiness criteria, and risks. Communicate complex operational and technical topics effectively to both technical and non-technical audiences while maintaining stakeholder confidence through transparent reporting and reliable delivery.Vendor ManagementOversee the performance of Manhattan Associates and other technology or implementation partners supporting the transformation program. Establish clear expectations regarding deliverables, quality standards, timelines, resource commitments, and acceptance criteria. Hold vendors accountable for performance, manage escalations, and ensure vendor capacity remains aligned with portfolio requirements and rollout plans.Team LeadershipLead and develop a team of four IT Project Managers and ten IT Business Analysts. Set objectives, delivery standards, and ways of working while ensuring effective resource allocation across projects. Coach Project Managers in governance, planning, financial management, stakeholder engagement, risk management, and executive communication. Support Business Analysts in requirements management, process design, testing, and template adoption. Foster a high-performance culture focused on accountability, collaboration, knowledge sharing, and continuous improvement.Organizational ContextThe role reports to the Regional IT Delivery Director and operates within the IT Delivery organization. It works closely with Operations, Business Project Managers, customers, Global IT teams, the IT Project Management Office, Project Managers, and Business Analysts to ensure successful transformation delivery across the region.Qualifications and ExperienceMaster’s degree in Information Technology, Business, Supply Chain, Engineering, or a related field.Professional certifications such as PMP, PgMP, PRINCE2, or equivalent project/program management certifications are preferred.Minimum 10 years of IT delivery experience, including at least five years managing large-scale programs or project portfolios.Proven experience delivering large-scale warehouse management system transformations.Strong experience in contract logistics, third-party logistics (3PL), warehousing, distribution, or supply chain technology environments.Demonstrated experience managing multiple concurrent customer-facing deployments.Strong experience in vendor, contract, and systems integrator management.Proven ability to manage senior customer stakeholders and executive-level escalations.Demonstrated leadership experience managing Project Managers and Business Analysts.Key SkillsProgram and project managementPortfolio governance and delivery leadershipPlanning and forecastingBudget and financial managementResource planning and allocationRisk and issue managementDecision-making and problem-solvingStakeholder and customer managementVendor management and negotiationKnowledge of IT project lifecycle methodologiesStrong understanding of IT systems and solutionsLogistics and 3PL operational knowledgeAnalytical and detail-oriented mindsetLeadership and people development capabilitiesStrong presentation and communication skillsAbility to influence and collaborate across all levels of the organizationAdditional InformationHybrid working model.Approximately 25% travel across the United States, Canada, and Mexico.Availability for evening and weekend work during cutovers, go-live activities, and hypercare periods.CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: View email address on click.appcast.io. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.Information provided is true and accurate. False statements or information will result in the application voided.Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.401(k) with company match.Flexible Paid Time Off programs including company paid holidays.Tuition reimbursement program.