Electric Vehicle Charging Operations Specialist

Job Description

IONITY LLC is dedicated to the electric vehicle charging industry, providing convenient and reliable high-power charging experiences for electric vehicle owners. We value professionalism, clear communication, excellent service, and efficient operation.

Job Overview

We are seeking candidates who are organized, have ample time, and pay attention to details to join our charging operation team. This position is mainly responsible for the backend monitoring, maintenance, operation data management, synchronization of external platform site information, and daily operations of the charging network system.

Qualifications

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• Strong analytical skills to interpret operational data, identify patterns, and support data-driven decisions.
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• Effective communication skills for collaborating with cross-functional teams and conveying technical and operational information clearly.
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• Sales-related skills to support partner relationships, understand customer needs, and contribute to commercial discussions when required.
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• Operations management skills to oversee day-to-day station performance, coordinate issue resolution, and improve operational processes.
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• Project management skills to assist with site rollouts, track milestones, manage tasks, and ensure timely execution of operational initiatives.
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• Experience in EV infrastructure, energy, mobility, or related industries is beneficial.
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• Comfort with using monitoring tools, dashboards, and standard office software (e.g., spreadsheets, ticketing systems, CRM tools).
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• Bachelor’s degree in engineering, business, operations, or a related field, or equivalent practical experience.
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• Ability to work independently in a remote environment, manage multiple priorities, and adapt to evolving technologies and processes.
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