Safety & Compliance Representative

What is Landstar?

Landstar stands for safe, secure and reliable transportation services delivered by our unique network of small business owners. Independent agents and capacity providers operating under the Landstar umbrella enjoy the strength and support of one of the industry’s most stable and successful companies. Our network of independent entrepreneurs provide customers with personalized service at the local level with the global reach and resources of a multi-billion dollar company.

Location: Hybrid Jacksonville, FL

Schedule: Rotating 4 days on/4 days off, 6am-6pm. Schedule will include Weekends and Holidays.

Salary: $17.75 - $22.15 per hour based on experience

What work will you perform?

As a Safety and Compliance Representative, you’ll provide regulatory guidance and after-hours support to Landstar’s independent Owner-Operator drivers (internally referred to as Business Capacity Owners or BCOs). You’ll help ensure compliance with federal and state regulations, as well as Landstar policies, while serving as a trusted resource for drivers navigating complex and time-sensitive situations. The ability to remain calm under pressure, communicate professionally, and provide effective support when it matters most will be key to your success. Strong computer skills will also be essential for maintaining accurate records, completing data entry, and supporting required Compliance Department reporting.

Essential Responsibilities:

• Monitor Operators on ELDs to ensure Hours of Service Compliance and promptly notify the department of any discrepancies.
• Educate and counsel Operators, Agents, and/or Contractors on Hours-of-Service regulations and best practices for staying compliant.
• Perform audits on Operators' logs to ensure accuracy and notify the appropriate department of any discrepancies.
• Create and maintain accurate compliance reports and data logs using Excel and internal systems.
• Handle inbound and outbound calls, providing quality customer service.
• Manage backup calls for various Safety & Compliance departments and ensure compliance in situations involving accidents and Hazmat related incidents.
• Participate in notifying Operators for Random and Post Accident Drug and Alcohol Testing as required by the FMCSA (Federal Motor Carrier Safety Administration).

Minimum Experience and Qualifications:

• High school diploma or general education degree (GED)
• 1 year experience in administrative customer support

Preferred Experience and Qualifications:

• 6 months of Safety and/or Compliance experience in the transportation industry
• 6 months of experience handling inbound calls requiring a high level of urgency, composure, and confidentiality
• One year experience in utilizing FMCSA regulation

Knowledge, Skills, and Abilities:

• Ability to focus; prioritize, retain, and apply new concepts efficiently in dynamic, fast-paced training environments.
• Extensive knowledge of Microsoft Suite (Excel, PowerPoint, Word, Outlook)
• Ability to have difficult conversations while maintaining composure
• Able to work with minimum supervision using regulatory guidelines available.
• Strong communication skills in all modes
• Ability to effectively counsel and educate others.
• Ability to analyze and interpret data.
• Strong organizational skills required.
• Ability to follow oral and written instructions.

**This job posting is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Why work at Landstar?

Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team.

Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more.

If you want to be part of a top-notch transportation company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you!

Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to View email address on aiapply.co.

Privacy Policy

Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.