Account Coordinator

Job Description

Job Description

LHH Recruitment Solutions is seeking an Account Coordinator for our logistics client located in Knoxville, TN. The ideal candidate will have experience with customer service, order management, accounts receivable/payable processes, and Sage 50. This is an excellent opportunity to join an established company with a family-oriented culture and long-term growth potential.

• Pay: $23-$27 per hour
• Schedule: Monday-Friday, 8am-5pm
• Location : Knoxville, TN (On-Site)
• Employment Type: Temp-to-Hire

Responsibilities

• Serve as the primary point of contact for customer inquiries, order updates, and account-related requests
• Support the sales team by coordinating customer orders and ensuring a seamless order fulfillment process
• Manage the full order lifecycle, including order entry, purchase order creation, shipment tracking, customer communication, and invoice generation
• Receive and verify purchase orders against quotes to ensure accuracy
• Enter and maintain customer orders within Sage 50 and other internal systems
• Prepare customer quotes and assist with order fulfillment activities
• Issue purchase orders and monitor acknowledgements, ship dates, and delivery timelines
• Coordinate with vendors regarding pricing, product availability, and shipment schedules
• Provide updates to customers and internal stakeholders regarding order status and delivery schedules
• Maintain customer records, order documentation, and reporting spreadsheets
• Process invoices and support accounts payable and accounts receivable functions
• Monitor accounts receivable, collections activity, and past-due account follow-up
• Answer incoming phone calls and provide exceptional customer service
• Collaborate with sales, operations, warehouse, and office staff to ensure a positive customer experience

Qualifications

• 2+ years of experience in customer service, logistics coordination, sales order processing, inside sales support, or account coordination

Pay Details: $23.00 to $27.00 per hour

Search managed by: Tara Dawson

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.