Customer Experience Operations Lead (Remote)
Book of the Month
Book of the Month is seeking a Customer Experience Associate to support a team of high-performing customer service agents focused on delivering exceptional service to our members. This role blends frontline execution with operational problem-solving. You will assist agents with inquiries, handle sensitive escalations, and help ensure our service reflects the company's commitment to connecting readers with top new books. #J-18808-Ljbffr
Vacancy posted 2 days ago
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