Accounts Receivable Specialist

Accounts Receivable SpecialistFoster City, CaliforniaYou care about precision, clean processes, and keeping financial operations running smoothly. You know that behind every well-run business is a reliable system where details matter and numbers tell a clear story. If you thrive on autonomy, take pride in financial craft, and want to help shape how we handle global accounts receivable, this is for you.About JetBrainsWe create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale.What You'll DoAs JetBrains grows globally, maintaining clear, reliable financial operations is critical. We need someone who can take ownership of our accounts receivable workflows, making sure billing, payment tracking, and reconciliation remain accurate, transparent, and user-friendly for our customers and internal teams.In this role, you'll take ownership of core financial routines and help improve how we process incoming payments, handle customer billing inquiries, and manage risk. You will work on-site daily with our finance team, collaborating closely with Sales, Orders, Customer Support, and Legal. Decisions here live close to the work – you'll have the autonomy to solve operational bottlenecks, improve existing workflows, and keep our financial records audit-ready without needing permission at every step.Day To Day, You Will:Manage customer accounts, monitor aging reports, and follow up on outstanding receivables to ensure prompt collections.Process payments via ACH, wire transfers, and credit cards, and reconcile customer payment discrepancies.Collaborate with the Sales and Orders teams on billing inquiries, credit memos, and subscription adjustments.Run reports in NetSuite (such as AR Aging and GL details) and prepare AR reconciliations to AR Aging reports.Prepare AR journal entries and other financial entries in NetSuite.Issue invoices to customers and research unidentified ACH and wire payments.Create and maintain standard credit check procedures for new customers and determine potential bad debt for quarterly accruals.Prepare AR-related information requests for annual or other audits while maintaining documentation for collection procedures.Suggest process improvements, discussing these directly with the Accounting Manager and Controller to keep workflows efficient.Handle other accounting issues, reports, entries, and reconciliations as needed.What You'll BringHigh attention to detail and genuine pride in financial accuracy.Comfort taking ownership, making decisions independently, and owning the outcomes.A habit of asking "why" when a process breaks down to fix the root cause rather than applying a quick-fix.Clear, direct communication style when discussing billing or financial matters with internal teams and customers.Strong organizational and analytical skills with the ability to prioritize and handle multiple concurrent tasks without losing sight of quality.Proactive, problem-solving mindset with the ability to collaborate smoothly with colleagues across different functions.What You'll NeedPractical experience managing accounts receivable processes, customer billing, and payment reconciliations.Hands-on knowledge of NetSuite (or another major ERP system) and advanced proficiency in Excel.Solid understanding of core accounting principles, financial statements, and subscription-based software business models.Fluency in English to communicate clearly and effectively with global colleagues and customers.Ability to work on-site daily at our local office with the rest of the team.What Success Looks LikeSuccess means maintaining smooth, accurate accounts receivable operations, earning the trust of internal teams and customers through reliable decisions, and continuously leaving our financial processes cleaner and more automated than you found them.We are an equal opportunity employer. We know great ideas can come from anyone, anywhere. That's why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.If this sounds like you, we'd love to hear from you.The base salary range (per year) for this position in the posted work location(s) is $64,000 - $75,000 USD.