Change Management Consultant (ERP)

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy.

NTT DATA's Client is seeking a Change Management Consultant (ERP) to support large-scale ERP transformation and integration initiatives within the Healthcare & Life Sciences domain. This role focuses on driving user adoption, enabling business readiness, and ensuring smooth transitions through structured change management practices.

The ideal candidate will have hands-on experience in ERP programs, strong stakeholder engagement capabilities, and expertise in applying PROSCI methodologies in regulated environments.

Key Responsibilities

Support the design and execution of change management strategies for ERP implementation and integration programs.

Apply PROSCI (ADKAR) methodology to assess change impact and drive adoption.

Conduct stakeholder analysis, including identification, mapping, and engagement planning.

Develop and deliver clear, targeted communication plans across business and technical teams.

Collaborate with project managers, functional leads, and SMEs to align change activities with project milestones.

Assess organizational readiness and support change impact assessments across functions such as regulatory, quality, clinical, and supply chain.

Contribute to the development of training materials and end-user enablement programs.

Identify and manage resistance to change, proposing mitigation strategies.

Track and report change adoption metrics and provide insights for continuous improvement.

Ensure alignment with compliance and regulatory standards in healthcare environments.

Must-Have Requirements

8 to 10+ years of strong experience working as a Change Management Consultant on multiple ERP integration programs (e.g., SAP, Oracle, Workday).

PROSCI Certification (mandatory) with practical application experience.

5+ years of proven expertise in stakeholder analysis and engagement.

Excellent written and verbal communication skills, with the ability to tailor messaging to different audiences.

5+ years of experience working in complex, cross-functional environments.

Preferred Qualifications

Experience in Healthcare, Life Sciences, Pharma, or Medical Devices industries.

Understanding of GxP, FDA, or other regulatory frameworks.

Exposure to global transformation or consulting environments.

Strong organizational and analytical skills.

Key Competencies

Change Management Execution

Stakeholder Engagement

Communication & Training Support

Organizational Readiness

Adaptability in Regulated Environments

About NTT DATA Services:

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is $70 to $82 . This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

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