Senior Integration Architect

Overview

Radancy is the global leader in talent acquisition software, helping employers attract and hire the right talent through AI-powered recruiting technology, data-driven insights, and world-class candidate experiences. Our platform enables organizations to streamline hiring, strengthen employer branding, and drive measurable recruitment outcomes at scale.

About the Role

The Senior Integrations Architect is responsible for ensuring Radancy's integrations are delivered, scaled, and supported in a way that is reliable, repeatable, and aligned to customer needs. This individual will be a customer facing technical leader, supporting integration intake, guiding solution design decisions, and helping teams resolve complex or high risk integration scenarios.


This role sits within the Global Customer Support organization and partners closely with Product, Engineering, Customer Success, and Implementation teams. While not intended to be a permanently assigned delivery resource, the role may take a more hands-on posture early on to support intake, unblock issues, and establish consistent practices.


What does a great Senior Integration Architect do?

Customer Intake & Advisory

• Serve as a senior, customer-facing resource for integration intake discussions, technical discovery, and solution alignment
• Support Customer Success and Implementation teams in evaluating integration feasibility, approach, and risk
• Partner with teams to set clear expectations with customers around scope, timelines, and integration approach
• Act as an escalation point for complex or high-impact integration challenges

Integration Strategy & Standards

• Define and maintain clear integration patterns, standards, and architectural guidance
• Promote consistent approaches across APIs, middleware, file-based integrations, and data exchanges
• Support teams in making informed build, partner, or platform decisions
• Reduce dependency on bespoke solutions by encouraging reuse and consistency

Cross-Functional Enablement

• Collaborate with Product and Engineering to surface integration trends, issues, and improvement opportunities
• Translate real-world customer integration needs into actionable input for roadmap and prioritization discussions
• Create lightweight documentation, playbooks, and reference materials to support frontline teams
• Partner with leadership to reduce recurring issues and improve implementation and post launch stability

Operational Contribution (as needed)

• Provide direct support on high-priority integrations, particularly during early stages of the role
• Assist with stabilizing integrations that present heightened risk to customer experience
• Help teams resolve issues that require architectural or cross-system insight

What Success Looks Like

• Customers and internal teams have a clear, confident path for integration intake and decisions
• Reduced ambiguity and re-work during integration delivery
• Improved consistency and predictability across integration approaches
• Fewer escalations related to unclear design choices or preventable integration issues
• Strong partnership and trust with Customer Success, Support, Product, and Engineering teams

Qualifications

• 6+ years of experience in integrations, technical architecture, or platform delivery roles
• Hands-on experience with APIs, middleware, and data integration patterns
• Experience working in customer-facing technical roles
• Ability to communicate complex technical concepts clearly
• Proven ability to influence and align cross-functional teams without direct authority

Preferred

• Experience with HR technology or enterprise systems
• Familiarity with third-party integration platforms or connector ecosystems
• Background in SaaS or multi-tenant platform environments
• Experience supporting global teams or multi-region delivery models

Company Values: At Radancy, we are dedicated to the core values that guide our work and culture:

• Innovative Spirit Innovation leads the way. We have a rich history of developing and delivering what's new and next while valuing every voice on our team. Together, we're shaping the future and leading the industry forward.
• Rewarding Impact Work that matters. We strengthen organizations with transformative software that connects people around the world to meaningful careers. This work makes a difference in people's lives and inspires our team to advance technology with purpose.
• Performance Driven Success drives results. We use data and insights to inform strategy and maximize performance for our customers, all backed by our global teams committed to exceeding expectations with unmatched expertise and support.
• Supportive Teams Collaboration is our backbone. We foster an environment that inspires our team members to deliver industry-defining technology. We empower our teams to learn from each other, grow their skills and create positive change in their work and communities.

Location: This role is in our Atlanta or New York City Office, with a requirement of 3 days in the office.


Our Benefits:


At Radancy, we're transforming talent acquisition with innovative SaaS solutions that deliver measurable impact for our customers and our people. As the global leader in talent technology, we offer a forward-thinking benefits package designed to accelerate your career, enhance your well-being and support your financial future. Our offerings include:

• Comprehensive medical coverage, with dental, vision and life insurance
• Competitive 401(k) plan with employer matching
• Unlimited flexible time off (FTO)
• World-class training that keeps you at the forefront of innovation

Radancy is an equal opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. We actively work to create an inclusive environment where all of our employees can thrive. If you require any accommodations during the application process, please reach out to us at View email address on click.appcast.io , and we will work with you to meet your needs.