Integration Engineer

DescriptionKforce has a client in San Antonio, TX that is seeking an Integration Engineer to lead and support a large-scale migration from Zoom to Microsoft Teams across an enterprise environment. This role will focus on planning, deploying, integrating, and optimizing Microsoft Teams collaboration and voice capabilities while ensuring a seamless user experience and minimal business disruption. The ideal candidate has hands-on experience with Microsoft Teams, Microsoft 365, Teams Phone, Zoom migrations, identity management, enterprise telephony, and collaboration technologies.Responsibilities:* Lead the migration of users, meetings, and collaboration workloads from Zoom to Microsoft Teams* Design, configure, and administer Microsoft Teams and Microsoft Teams Phone* Implement Teams Voice solutions using Direct Routing, Operator Connect, or Microsoft Calling Plans* Configure and troubleshoot Microsoft 365 collaboration services* Integrate Teams with Exchange Online, Entra ID (Azure AD), Outlook, SharePoint, and OneDrive* Configure and support enterprise telephony, SIP, PSTN, and VoIP services* Deploy and manage Teams Rooms and conferencing solutions* Troubleshoot audio, video, connectivity, authentication, and meeting issues* Create migration plans, technical documentation, and operational procedures* Automate administrative tasks using PowerShell* Partner with networking, security, identity, and infrastructure teams to ensure successful deployments* Provide Tier 3 support and resolve complex collaboration issues* Train end users and IT teams during migration activitiesRequirements* 5+ years of experience supporting Microsoft Teams or Microsoft 365 collaboration environments* Experience migrating organizations from Zoom to Microsoft Teams* Strong Microsoft Teams administration experience* Experience with Microsoft Teams Phone* Experience with Direct Routing or Operator Connect* Knowledge of Microsoft 365 administration* Experience with Entra ID (Azure AD) and Active Directory* Strong understanding of Exchange Online* Experience supporting SIP, PSTN, VoIP, and enterprise telephony* PowerShell scripting experience* Excellent troubleshooting and communication skillsPreferred Qualifications:* Microsoft Teams Rooms experience* Ribbon or AudioCodes Session Border Controller (SBC) experience* Cisco CUCM integration experience* Microsoft Graph API* Intune or Endpoint Manager* Networking knowledge including DNS, QoS, firewalls, VPN, and ExpressRoute* Experience supporting 5,000+ user enterprise environments* Microsoft Teams or Microsoft 365 certificationsTechnologies:* Microsoft Teams* Microsoft Teams Phone* Microsoft 365* Zoom* Zoom Phone* Exchange Online* Entra ID (Azure AD)* Active Directory* PowerShellJob TypeContractCompensation75 - $80