Full-Time Bilingual Administrative Assistant 1, 2, or 3

Full-Time Bilingual Administrative Assistant

District 4 WIC Program

Region D

(Covering Butts & Henry Counties)

Henry County WIC & Nutrition Center

135 Henry Parkway

McDonough, GA 30253

Performs a variety clerical functions/process for the Women, Infants and Children Program (WIC). Works with the public, internal and/or external customers to provide information and services targeted to meet the needs of the WIC clients. Position responsible for processing WIC clients such as enroll, vouchers, daily and monthly reports. Detailed oriented; must be able to work efficiently and independently. Self-starter. Fast paced work environment. MUST be organized. MUST pass periodic WIC proficiency program audits and complete disclosure of family members receiving WIC services.

All District 4 Public Health, County BOH employees are deemed essential employees in the event of an emergency. As such, you may be called on to participate in an event not limited to but including, staffing a shelter, a Specimen Point of Collection Site (SPOC) and/or Point of Distribution site (POD). When you are called on to participate, you are expected and it will be a part of your job requirement to participate, whether the emergency occurs during or outside regular work hours.

Job Responsibilities

• Provides quality customer service to all customers.
• Serves as liaison between the program/administrative/technical operation and clients; determines the nature of client's business and provides appropriate information and assistance. Refers to appropriate personnel when necessary.
• Responsible for enrollment, voucher management and/or issuance and daily/monthly duties.
• Conducts comprehensive clerical research using a variety of resources to generate reports and respond to requests.
• Enters data from forms, records and/or reports using a computer. Codes information as appropriate. Prepares memos, correspondence, forms, and other documents.
• Follows security procedures over all WIC documents and equipment as set forth by the Georgia WIC Branch Policies and Procedures.
• Meets state requirements on System Maintenance Indicators.
• Provides quality customer service to all participants.
• Retrieves, screens, opens, and distributes incoming mail. Prepares for delivery and sends outgoing documents and other materials. Copies and distributes documents and other materials.
• Maintains filing and record keeping systems.

Minimum Qualifications

Administrative Assistant 1 – (Annual Salary - $33,000)

High school diploma/GED AND Two (2) years of job-related experience

OR

Administrative Assistant 2 – (Annual Salary - $35,800.08)

High school diploma/GED AND Three (3) years of job-related experience; OR One (1) year of experience required at the lower-level Admin Assistant 1 (GST050) or position equivalent

OR

Administrative Assistant 3 – (Annual Salary - $38,880)

High school diploma/GED AND Four (4) years of job-related experience; OR Two (2) years of experience required at the lower-level Admin Assistant 2 (GST051) or position equivalent

*Bilingual – Spanish/English Language - $1000 added to minimum hire in salary

Preferred Qualifications:

• Public Health experience
• WIC experience
• Strong customer service skills
• Excellent oral communication skills
• Knowledge of computer systems
• Data entry
• At least one-year medical office experience providing face to face customer service (within last 3 years)
• At least one-year experience utilizing the Electronic Medical Record system (EMR)
• Work requires ability to manage multiple duties simultaneously

Additional Information

Benefits for Full-Time Eligible Employees:

• 13 Paid Holidays
• Generous Leave Package
• Employees Retirement System
• Health Insurance
• Dental Insurance
• Vision Insurance
• Health Care Spending Account
• Dependent Care Spending Account
• Life Insurance
• AD&D Insurance
• Disability Insurance
• Legal Insurance
• Long-Term Care Insurance
• Specified Illness
• Deferred Compensation (401K & 457 Plans)
• Atlanta Postal Credit Union

Additional Perks:

• A supportive and rewarding work environment
• Physical Activity Breaks
• Worksite Wellness Program
• Employee Assistance Program

The State will not unlawfully consider an applicant's race, color, national origin, religion, age, disability, sex, genetic information, political affiliation, protected uniformed service, or other legally protected category when making selection.

Applicants chosen for employment will be subject to the following:

• Criminal Background Check/Fingerprinting
• Reference Checks & Immunizations Required