Senior Account Manager, Digital Fundraising
$75k - $85kSBDigital
SBDigital is seeking a Senior Account Manager to help elect Democrats, support nonprofits and PACs, and build war chests for movements across the country. We’re looking for a proactive, strategic leader who can own complex client programs, mentor and up-level junior staff, and drive innovative, high-performing digital fundraising across email, SMS, and paid channels. Roles & Responsibilities Own high-frequency and marquee client programs end-to-end: strategy, planning, execution, QA, and performance. Set monthly/quarterly program strategy across email and SMS, including projections, content calendars, segmentation plans, testing roadmaps, and rapid-response protocols. Lead client communication: present insights, defend strategy, translate performance into clear recommendations, and build trust with senior stakeholders. Mentor and manage Associates, Strategists, and Fellows; provide clear feedback on writing, testing, segmentation, deliverability, and list growth best practices. Quality control: review/approve copy and builds; enforce brand voice, compliance, and rigorous QA across email, SMS, landing pages, and ads. Data-driven optimization: own weekly and monthly reporting; analyze KPIs, cohort trends, and test results; turn findings into actionable next steps. Budget stewardship: oversee ad and SMS spend tracking, pacing, and forecasting; flag risks early and reallocate to hit revenue and ROI goals. Hands‑on support when needed: jump in to draft, edit, or load emails/SMS to maintain momentum during peak moments. Rapid response: coordinate and execute timely pivots around breaking news, endorsements, and calendar moments. Cross‑functional collaboration: partner with creative, data/analytics, and media teams to align targeting, creative, and landing page experience. Guide list hygiene, acquisition, and re‑engagement strategies to sustain long‑term revenue. (Optional) New business: support scoping, proposal inputs, and occasional pitches as bandwidth allows. Requirements 5–7+ years in digital, communications, fundraising, or campaign roles (political/advocacy experience strongly preferred). Proven ownership of multi‑channel digital fundraising programs with measurable revenue growth and ROI improvements. Exceptional writing and editing for email/SMS fundraising, with a strong testing mindset (subject lines, framing, CTAs, ask amounts, segmentation). Platform familiarity: NGP, Action Network, ActBlue, Switchboard, Numero, ActionKit (or comparable tools). Demonstrated people leadership: delegating, coaching, giving kind/actionable feedback, and developing teammates. Operational excellence: calm under pressure, strong organization, attention to detail, and reliable deadline management across multiple accounts. Strategic thinking with the ability to balance near‑term goals and long‑term program health. Sense of urgency and comfort operating in fast‑moving political news cycles. Compensation & Benefits Salary range: $75,000–$85,000, commensurate with experience. Company‑provided Mac laptop One‑time $1,000 home office equipment allowance 50% employer match of employee 401(k) contributions up to 5% Health, Dental, and Vision benefits with company contribution Unlimited PTO + all paid national holidays 12 weeks paid parental leave Student loan repayment assistance, $300 per quarter Flexible, collaborative, mission‑driven team environment 100% Remote #J-18808-Ljbffr SBDigital
$90k - $98k
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