IT Technician

Inteva Products, LLC

Job Description

•   Configure, maintain, control, troubleshoot and monitor the facilities MES shop floor software, database and related production systems software and hardware.
•   Support and maintain Microsoft Windows server environments and related infrastructure.
•   Assist with the administration and support of Local Area Networks (LAN), wireless networks, and connected devices.
•   Monitor system performance and availability
•   Provide technical support for plant IT infrastructure, production systems, and end-user computing environments.
•   Troubleshoot hardware, software, network, and manufacturing system issues using logical and analytical problem-solving methods.
•   to ensure uninterrupted business and production operations.
•   Create and maintain SQL queries, reports, and database-related solutions to support operational requirements.
•   Assist with software deployments, system upgrades, patching, and maintenance activities.
•   Coordinate and support IT projects, system implementations, and equipment installations.
•   Follow and enforce corporate IT policies, procedures, and cybersecurity requirements.
•   Participate in on-call support rotations and provide off-shift support as needed.
•   Document troubleshooting activities, system changes, and technical procedures.
•   Work independently or with Corporate IT and business stakeholders to quickly resolve issues and implement technology solutions.
•   May be required to support both the Troy and Auburn Hills locations
•   Provide technical guidance and training to users as required

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Vacancy posted 27 days ago

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