SERVICE TECHNICIAN
California Deluxe Windows CDW
Service Technician
Location: Santa Clara, CA
Full Time
Hours: 6:00am 2:30pm Flexible Hours depending Service
California Deluxe Windows has established itself as a leader in quality and performance in the window and door manufacturing industry with rapidly expanding growth in Northern California. Our headquarters are located within the heart of the San Fernando Valley in the city of Chatsworth. We offer high quality vinyl custom windows, patio doors, french doors, arch windows and many more in a variety of colors and finishes. We install windows that enable our customers to control their energy costs and experience peace of mind for years to come.
The company strives to create an honest and helpful working environment, where every employee can dedicate themselves to providing our customers with exceptional workmanship, outstanding service, and professional integrity. We have a very friendly and family-like atmosphere in our business and every single person matters to us as much as the other does. We are excited to have someone on board with similar values, and team-oriented habits.
We are looking for a Service Technician for windows and doors with customer service and construction experience (preferred) ready to start immediately!
Duties and Responsibilities: Performing maintenance on product malfunctions or defects for former customers. Provide service and customer support during field visits or dispatches. Tie workflow to schedule. Diagnose errors or technical problems and determine proper solutions. Follow all company's filed procedures and protocols. Cooperate with technical team and share information directly to immediate supervisor. Comprehend customer requirements and make appropriate recommendations/briefings. Build positive relationships with customers. Provide professional customer service.
Installation NorCal areas to be covered: (Company provides the gas) North: To Santa Rosa area East: From Sacramento to Modesto South: To Monterrey
Skills and Qualifications Valid Driver license Experience on manufacturing, material handle, customer service. Proficient in Metric system Excellent Time Management Organizational awareness Possess a positive attitude and desire to work as a team Strong level of initiative and self-motivation Incredible attention to detail, great organizational skills and the ability to prioritize Excellent communication Ability to lift 60 lbs. min Ability to work standing, bending and turning for a long period of time
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