Dispatch Manager

Job Description

Job Description

Our long standing, building product manufacturing client in the Fort Wayne, IN area is seeking a Dispatch Manager to oversee transportation and yard operations by coordinating drivers, dispatch schedules, equipment movement, and yard staff to ensure efficient, safe, and timely workflow. Key functions include managing daily assignments, monitoring operations, organizing yard activity, resolving operational issues, maintaining communication between teams, ensuring regulatory compliance, and optimizing resources to support productivity and customer service.

ESSENTIAL DUTIES & RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Oversees and evaluates all activities of yard employees and drivers, ensuring safe and efficient loading and unloading of all material both inbound and outbound.
• Verify hours worked by yard and drivers daily for company time and attendance and payroll systems.
• Inspect the yard multiple times per day to identify problem areas that need addressed.
• Ensure the yard maintains a state of cleanliness and organization. EX; the barn, pipe yard, exterior of the office, resale stock room in the office, order rows, and yard as a whole.
• Teach and implement safe lifting and loading techniques and regularly evaluates employees’ compliance.
• Hold yard staff and drivers accountable for their responsibilities and actions. Coach and mentor to develop a strong cohesive team.
• Collaborate with our rolling stock maintenance to coordinate services and repairs.
• Conducts daily inspections, ensuring compliance with applicable federal, state, local, and internal laws, regulations, and policies.
• Have loads prepared for yard and drivers before they arrive at company facility. Eliminate time yard and drivers wait/down time at the office. Double check all loads personally for accuracy prior to shipment.
• Monitor freight movements in real time using company software applications, knowing where drivers are and planning on when they will be back.
• Consult the production planning team to plan deliveries for the next day.
• Constant communication with customers to inform them on when their delivery will be there.
• Assesses efficiency and performance of dispatch and distribution activities; identifies and recommends improvements to General Manager.
• Ensures product handling and delivery practices meet customer expectations, and daily, weekly, monthly, and annual business objectives.
• Secure third party trucks when needed for busy times or large deliveries.
• Perform regular vehicle cleanliness inspections, registrations, permits and update when needed.
• Performs other related duties as assigned.

KEY REQUIREMENTS

• 3-5 years’ experience as a dispatch manager or supervisor
• Currently we have 6 CDL-A drivers this position will supervise
• Will also supervise 6 people in the yard, one being a lead/svr
• Handles 12 -16 loads per day
• Responsible for keeping trucks DOT compliant, along with the drivers
• Knowledge of safety
• Dependable
• Good people skills
• Good management skills
• Solid, immovable organizational skills
• Galvanizing & tenacity to resolve problems and communication
• Coordinates with sister company on shared dispatches as needed. Sister company has 2 CDL-A drivers and coordinates with our client's Dispatch Mgr.

ENVIRONMENT & PHYSICAL DEMANDS

The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged periods standing and up to four hours per shift sitting and working on a computer.
• Must be able to lift 75 pounds.
• Must be able to traverse facility on unforgiving surfaces.
• Must be able to work in hot and cold climates and in an environment with a lot of noise and odors.

For more information, please submit a confidential resume to View email address on ziprecruiter.com

Sharon Dildine 1531 W Oak Street Zionsville, IN 46077

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Due to the high volume of resumes received, only applicants with SPECIFIC EXPERIENCE requested by our clients will be contacted. All replies are held in strict confidence. MRI Zionsville WILL NOT share your personally identifiable information WITHOUT your permission.